Surveys 2014 July E E-commerce with location-based service

E-commerce with location-based service

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Exit Survey

Hello: You are invited to participate in our survey E-commerce with location-based service. In this survey, approximately 30 people will be asked to complete a survey that asks questions about location-based service. It will take approximately 10 minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Dong CHEN at +44 7873530239 or by email at the email address specified below. [email protected] Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.  I Agree       * 1．How many LBS services do you register?   Foursquare   Google Places   Gowalla   Shopkick   Loopt   Open table   Yelp   Urbanspoon   Fourwhere   Vourercloud   Check.in   Where   SCVNGR   Groupon   Other         * 2．Which LBS do you use most? Please write down.       * 3．Did you find any restaurants you now use frequently via LBS?   Yes   No       * 4．Which LBS do you use to find the restaurant recently? Please write down the name of LBS.       * 5．Do you think it is convenient to use LBS to find the restaurant that you want? (if yes, jump to Q6, otherwise jump to Q7)   Yes   No       6．Why is LBS convenient?   Useful information (e.g. Restaurant coupon information)   Update synchronously   Easy to use (e.g. reserve the seats)   Clear user interface       7．Why is LBS inconvenient?   Update slowly   Useless information (e.g. Too much sales advertisement)   Confusing user interface       * 8．Do you think the search result of LBS is accurate?   Yes   No       * 9．How do you characterise the cost of LBS?   High   Medium   Low       * 10．Do you think LBS invade your privacy due to the tracking service?   Yes   No       * 11．What do you think about the LBS providers sending the message to encourage the customer rank the restaurants?   Understand this marketing approach   Boring but can accept   I want to block these messages       * 12．LBS can capture your preference.   Agree   Neutral   Disagree       * 13．How do you characterise the speed of LBS updating information?   Satisfying   Neutral   Dissatisfying       * 14．What is the big issue of LBS? Do you have some suggestion for LBS improvement?