Employee Evaluation | QuestionPro

Hello:
You are invited to participate in our survey Customer Satisfaction. In this survey, approximately 10 people will be asked to complete a survey that asks questions about quality of service being provided. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Neither agree or disagree

	Strongly Disagree	Somewhat Disagree	Neither Agree or Disagree	Somewhat Agree	Strongly Agree
service representatives (CSRs) are well trained.						Company

service representatives (CSRs) are well supervised.						Company

service representatives (CSRs) adhere to professional standards of conduct.						Company

service representatives (CSRs) act in my best interest.						Company

Overall, I am satisfied with the service representatives (CSRs).						Company

What would be your top reason for being very satisfied with [Company] account manager?

better, based on performance

worse, based on performance

an exceptional value, worth more than you paid for it

a good value, worth about what you paid for it

a poor value, worth less than you paid for it