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In keeping with ClubMomÂ’s goal to continuously improve, we are conducting this survey to gather your feedback to create a great working environment. We want to understand your thoughts on both our culture as well as our management practices and to hear your ideas about how to make ClubMom a stronger and better company.


The survey will be conducted anonymously. Your survey responses will be strictly confidential and data from this research will be reported only in aggregate. The questionnaires will be tabulated and analyzed and a report will be made to company management summarizing the employee viewpoints expressed in the surveys.


We want your honest and constructive feedback and plan to share results with you in the near future.


If you have questions at any time about the survey or the procedures, you may contact Felicia Walker at (646)435-6580.


Please respond to the survey by Thursday, April 14th.


Please start with the survey now by clicking on the Continue button below.
 
 
1. 
* I have worked for the company for:
 
Less than one year
 
One to three years
 
Three years or more
 
 
2. 
* I work in the following department:
 
Administrative/Finance/HR/Legal
 
Technology/Business Intelligence
 
Business Development/Partner Management/Local Merchants/Grassroots
 
Consumer Team (Marketing, Creative, Web, Member Services)
 
 
3. 
* Define your level within the organization:
 
Manager (Supervisory Responsibility)
 
Non Manager (No Supervisory Responsibility)
 
 
4. Please rate the following currently available benefits on how valuable they are to you.
Extremely valuable Very valuable Somewhat valuable Not very valuable Not at all valuable Don't know/Not applicable
Health insurance
Dental insurance
Vision Discount Plan
Paid company holidays
Summer Fridays
Life insurance
Short term disability insurance
Long term disability insurance
Employee Assistance Program (EAP)
Sick pay
Extremely valuable Very valuable Somewhat valuable Not very valuable Not at all valuable Don't know/Not applicable
Vacation pay
Personal days
401(k)
Stock Option Plan
Development support (seminars, external meetings, other training)
Flex Time/Alternate Work Arrangement
Free coffee, tea and hot chocolate
Company parties (i.e. holiday, company milestones, etc.)
Free soda
Monthly birthday celebration
Breakfast/lunch on Mondays
 
 
5. For the benefits that are currently offered, how much do you agree or disagree that the benefit offered is of high quality?
Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know/Not applicable
Health insurance
Dental insurance
Vision Discount Plan
Paid company holidays
Summer Fridays
Life insurance
Short term disability insurance
Long term disability insurance
Employee Assistance Program (EAP)
Sick pay
Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know/Not applicable
Vacation pay
Personal days
401(k)
Stock Option Plan
Development support (seminars, external meetings, other training)
Flex Time/Alternate Work Arrangement
Free coffee, tea and hot chocolate
Company parties (i.e. holiday, company milestones, etc.)
Free soda
Monthly birthday celebration
Breakfast/lunch on Mondays
 
 
 
* 6. Please rank order each currently available benefit below based on how important it is to you. Use every number between 1 and 10, with 1 being your most important benefit and 10 being the least important benefit.
Vision Discount Plan
Life insurance
Short term disability insurance
Long term disability insurance
Employee Assistance Plan (EAP)
Sick pay
Vacation pay
401(k)
Stock Option Plan
Flex time/Alternate Work Arrangement
 
 
7. Please rate how interested you are in the following benefits that could be made available to you.
Extremely interested Very interested Somewhat interested Not very interested Not at all interested Don't know
Optical plan: A benefit program that covers the cost of routine eye exams and eye glasses/contact lenses
Flexible Spending Program: Flexible spending accounts allow employees to set aside pre-tax dollars to meet health care costs not covered by standard medical insurance
Tuition Reimbursement: A program designed to provide financial assistance to employees taking educational courses at an accredited college or university
401(k) With Company Match: A 401(k) is a type of retirement plan that allows employees to save and invest for their own retirement. Some companies match a portion of the employee's contribution to the plan. Keep in mind that the company match may be subject to vesting requirements
Exceptional Attendance Award: An award given in recognition of employees with exceptional attendance
Length of Service/Anniversary Recognition: A service award presented to employees in recognition of length of service
 
 
8. Please indicate the extent to which you agree or disagree with each statement about Compensation.
Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know/Not applicable
I am paid fairly for the work I do
I understand how the compensation system works
Compensation practices are administered consistently for all employees
Merit increases are based on employee performance
In comparison with people in similar jobs in other companies, I feel my pay is fair
Overall, I am satisfied with ClubMom's monetary benefits and compensation
Overall, I am satisfied with ClubMom's non-monetary benefits
 
 
9. Please indicate the extent to which you agree or disagree with each statement about Communication and Involvement.
Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know/Not applicable
The information I receive from management is straightforward and honest
I am kept informed about what's going on in the company
I have the information I need to do my job well
I have a clear understanding of the company's mission, vision, value and objectives
I have the opportunity to provide feedback and input for key decisions
The right people are involved in company meetings and initiatives
Communication between departments is well coordinated
I understand how my efforts contribute to ClubMom's mission
Staff meetings are productive and informative
My job requirements are clear
I agree with our company's vision and goals
Overall, I am satisfied with communication and involvement at ClubMom
 
 
10. Please indicate the extent to which you agree or disagree with each statement about Company Culture.
Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know/Not applicable
ClubMom is an ethical company
I trust my co-workers
I trust management
ClubMom respects work/life balance and my entitlement to personal time
When issues arise, my colleagues are focused on finding solutions, rather than assigning blame
ClubMom holds people accountable for results
I am proud to work at ClubMom
People have a strong sense of personal responsibiity for the performance of their department/performance at ClubMom
Morale is generally high
Overall, my office space is comfortable
Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know/Not applicable
The general office space is well kept
I look forward to coming to work
There is good cooperation between departments
The work environment is not stressful
Goals and objectives are realistic and achievable
I am optimistic about my future with ClubMom
Overall, I am satisfied with ClubMom's company culture
 
 
11. Please indicate the extent to which you agree or disagree with each statement about Managerial Leadership.
Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know/Not applicable
Communication between my manager and me is open and honest
I understand my department's goals
I can voice my opinion without fear of criticism from my manager
My manager values my contributions
I receive regular feedback that helps me improve my performance
My manager and I agree on what is expected of me at work
I am empowered to do my job
My manager uses mistakes as a positive learning experience
My manager is willing to promote me
My manager is concerned about my well being
Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know/Not applicable
My manager does not take credit for my contributions
My manager is willing to train me
My manager backs me up
My manager is a mentor
My manager keeps promises made to me
My manager has a high degree of honesty
In my judgment, my department is well management
Overall, I am satisfied with leadership within my department
 
 
12. Please indicate the extent to which you agree or disagree with each statement about Senior Management at ClubMom.
Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know/Not applicable
Senior management sets forth clear directives that guide our behavior
Senior management is open and accessible
In my judgment, this organization is well managed
Senior management sets the right tone/culture for the organization
Senior management cares
Senior management is responsive
Senior management knows me
Overall, I am satisfied with senior management at ClubMom
 
 
13. Please indicate the extent to which you agree or disagree with each statement about Recognition and Training.
Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know/Not applicable
ClubMom focuses on developing people and helping them grow professionally
Employees are given the training they need
Employees are fairly recognized for their contributions
I feel motivated to help the company succeed
The performance evaluation process is thorough and productive
I have a clear path for career advancement
There is enough reward and recognition given at ClubMom for doing good work
Overall, I am satisfied with recognition and training opportunities at ClubMom
 
 
 
* What do you like best about working for ClubMom?
   
* What is your biggest concern about working here?
   
* What should be our top priority for improvement?
   
* What has the company done during the past year that you see as positive?
   
* What are the two most important factors that impact your satisfaction as an employee?
   
 
 
15. 
* Overall, how would you rate working for ClubMom?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
 
 
16. 
How valuable is this survey?
 
Extremely valuable
 
Very valuable
 
Somewhat valuable
 
Not very valuable
 
Not at all valuable
 
 
17. 
* This survey asked the right questions.
 
Yes
 
No
 
Please contact [email protected] if you have any questions regarding this survey.
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