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Hello:
We are a team of graduate students from the Georgia Tech School of Management's MBA program. Our goal is to mine and organize the thoughts and feelings from individuals throughout the organization in order to isolate areas for departmental improvement. This survey is aimed at studying the organizational impact of the merger between the Dekalb County Fire Department and Paramedics. In this survey, approximately 600 people will be asked to complete a survey that asks questions about how you feel about different aspects of your job and the department as a whole. It will take approximately 15 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Brian Uhelski at 404-610-1311 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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| * 1. What is your current age? |
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| 2. Type your response below.
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| * What is your current rank/job classification? |
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| * What is your total length of service in the department? |
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| * What is your length of service in your current role (or its equivalent)? |
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5. Choose the response that best describes you.
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| * Prior to the creation of Dekalb Fire and Rescue, I was... |
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* On average over the past six months, I have worked: (please do not include in
your estimate any leave you have taken in the past six months) |
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| 7. The department consistently applies merit in the following types of employment decisions:
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8. How often do you attend the following types of meetings?
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| * Are you familiar with the Dekalb County Fire & Rescue Values? |
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| * Please rate your level of familiarity with the Dekalb County Fire and Rescue Values. |
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| * On average, the quality of new Paramedic recruits coming into the Department is: |
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| * On average, the quality of firefighter/EMT recruit coming into the Department is: |
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* Generally speaking, colleagues in my immediate work area act in accordance
with the Dekalb County Fire and Rescue Values in their everyday work. |
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| * Generally speaking, my immediate supervisor acts in accordance with the Dekalb County Fire & Rescue Values in his or her everyday work. |
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| * Generally speaking, in my experience those who rank higher than me in the department act in accordance with the Dekalb County Fire & Rescue Values. |
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| * I receive information from the department using the following: (Check all that apply) |
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| * Rank your preferred methods of receiving communications from the department from 1-8 where 1 is your most preferred and 8 is your least preferred. |
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| Note on station bulliten board |
| | | Note in my mailbox or on my locker |
| | | Email |
| | | Home Phone |
| | | U.S. Mail |
| | | Pager |
| | | Cell Phone |
| | | Other |
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| 19. Indicate your level of agreement or disagreement with each of the following statements.
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| * Communication is effective throughout the entire organization |
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| Please briefly indicate where you feel inter-departmental communication breakdowns occur most frequently and why. (be brief. you will have option to include opinions at the end of the survey. | | |
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| * Communications in my Station are open and honest |
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| * I know that my opinions are valued because action is taken when appropriate. |
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| * I consistently feel recognized for a job well done |
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| * My supervisor/leader asks me for ideas or imput on a regular basis |
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| * I have been assigned roles and/or responsibilities that challenge me |
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| * I have confidence in the Senior Team's ability to lead the department to achieving its goals. (Senior Team is defined as those who have the rank of Battalion Chief or Above) |
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| * My supervisor/leader encourages feedback on his/her performance. |
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| * I receive feedback on my performance on a regular basis |
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| * The department deserves my loyalty. |
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| * I am aware of the progress that The Department is making toward achieving its goals and objectives. |
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| * Communication is effective in my station or office |
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| * My opinions are taken into consideration before decisions affecting me are made |
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| * I feel valued and appreciated for my contributions |
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| * I am encouraged to come up with new ideas |
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| * I believe in the department's commitment to provide me with career growth opportunities |
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| * The Senior Team (the Chief and his first direct reports) encourages feedback from across the firm |
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| * I am trusted and supported by my supervisor |
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| * I receive coaching on areas where I need improvement |
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| * New initiatives are continued until they have delivered or achieved their objectves |
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| * Communications throughout the department are open and honest |
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| * I am updated regularly on the progress of my stations's initiatives |
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| * I have a voice in the department that is listened to |
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| * I receive praise and recognition when I do a good job |
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| * The Department's culture supports the generation of new ideas |
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| * I have been assigned projects and/or responsibilities that contribute to my long-term development |
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| * The Senior Team (Chief and his first direct reports) is successful at managing change throughout the organization |
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| * My supervisor effectively communicates my needs and concerns up the chain of command |
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| * The quality of training since the merger is as good or better than prior to the merger |
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| * I view working for Dekalb Fire and Rescue as a long-term career option |
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| * Department-related information is readily available to me during working and non-working hours. |
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| * Problems and issues that are happening in my station/office are openly and honestly discussed and resolved |
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| * My supervisor wants to know my opinion |
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| * I feel that my efforts are consistently recognized when I go above and beyond the call of duty |
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| * My ideas and opinions are valued |
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| * I believe in the Department's committment to my personal and professional development |
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| * I have confidence in the Senior Leadership Team's ability to deliver on their promises |
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| * I trust that my direct supervisor strives to deliver on his/her promises |
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| * To the degree that it impacts my annual increase in pay, my annual training and development expectations are reasonable |
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| * I am satisfied by the benefits (other than compensation) that the Department and my job provides me |
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| * The Department has communicated to me, through words or actions, that there it has a clear understanding of the issues that keeping the department from achieving its goals and initiatives |
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| * I am aware of my station's/office's milestones, goals, and objectives |
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| * My ideas and/or opinions are listened to and have an impact on the future of the Department |
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| * My work is valued/appreciated by the Department |
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| * My day-to-day duties allow me sufficient opportunities to learn and grow |
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| * I have confidence in the Senior Team's efforts to follow through on initiatives and deliver on their promises |
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| * My supervisor encourages my growth and development within the Department |
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| * The performance feedback that I receive helps me be more effective on the job |
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| * The changes that have taken place within the organization have created an environment that I want to be a part of long-term |
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| * Communications throughout the Department are consistent and effective |
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| What recommendations can you make that you feel would contribute to the success of the department. | | |
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| Please feel free to provide additional feedback that you feel would be beneficial to the department or changes that would have the greatest positive impact on the long-term success of the organization. Responses will be taken into consideration by us, summarized and presented to the department leadership along with our own recommendations. Once again, thank you for your valuable input. | | |
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