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Citigroup highly values the feedback from the Voice of the Employee surveys.


To ensure that the performance of this department is improving each year, you have been invited to participate in this additional survey.


This questionnaire focuses on the top 5 questions that we were weakest on, and asks for feedback on the most effective improvements we can make.

It will take approximately 10 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Graham at 212 816 1929 or by email at [email protected].


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 
1. 
Did you participate in the 2004 VOE survey?
Yes No
 
2. 
Are you currently working in TI Engineering and expect to complete the 2005 survey?
Yes No
 
 
3. This is a question from the 2004 survey. Please answer with your current opinion.
Strongly Agree Agree Neutral Disagree Strongly Disagree
Management will act on the results of the survey
 
 
4. Based on the question "Management will act on the results of the survey".
Why would you say "no action" has happened?
 
The situation is still the same
 
Nothing has changed that benefited me
 
Generally the environment is getting worse
 
The actions, if any, are not significant

 
 
5. Based on the question "Management will act on the results of the survey".
Why would management not act on the results?
 
They are generally not responsive
 
It is a low priority
 
They do not see value in employee morale
 
They are not empowered to make non-trivial improvements

 
 
 
6. Who do you consider Management? Select all that apply
 
Team Leader
 
Group Manager
 
Department manager (Chris)
 
TIE Manager (Meredith)
 
TI Manager (Don)
 
Board

 
 
 
7. Who do you consider "Senior" Management? Select all that apply
 
Team Leader
 
Group Manager
 
Department manager (Chris)
 
TIE Manager (Meredith)
 
TI Manager (Don)
 
Board

 
 
8. 
In what timeframe would you consider "action" had taken place on VOE surveys?
A month A quarter 6-9 months Within a year A year or more
 
 
9. 
Would you answer more positively if you saw actions that only applied to others, and not yourself?
Yes Possibly No
 
 
10. 
Strongly Agree Agree Neutral Disagree Strongly Disagree
People are rewarded according to their job performance?
 
 
11. 
What are people rewarded for?
Personal relationships with the manager
High profile with management
Solid code
Minimal escalation of problems
Social activities in the group
Fire fighting
Exceeding objectives
Length of employment
 
 
12. 
Do you feel your performance is fairly measured?
Yes No
 
 
13. 
What factors should be used to measure your performance?
 
Timely completion of projects
 
Quality of work
 
Leadership and influence
 
Making or exceeding objectives

 
 
14. 
Are your objectives
 
Specific?
 
Measurable?
 
Achievable?
 
Relevant?
 
Timeframed?

 
 
15. 
Do you feel fairly rewarded?
Yes No
 
 
16. 
How much do you consider the RAVE program a reward?
A lot A little Somewhat Not really Not at all
 
 
17. 
How much do you consider base salary increases as a reward for performance
The only way Very important Part of the overall package Not considered a reward Not relevant
 
 
18. 
Strongly Agree Agree Neutral Disagree Strongly Disagree
I feel people are rewarded here
My job performance is measured effectively
Rewards for my efforts have been consistent
My job performance is unpredictable because I can't control my objectives
Rewards should be compensation only
I consider genuine appreciation as a reward
I'm know what I have to do to be rewarded
I consider the RAVE program a reward for job performance
I consider my bonus as a reward for my job performance
I consider my bonus as a component of my salary
 
 
19. 
Rank the following in the order you feel best rewards high job performance
Incentive payments
Base salary increase
Job title promotion
Plaques / Trophies
End of year bonus
Gift certificates
 
 
20. I would answer positively that "people are rewarded according to their job performance" if...
Definitely Yes Probably Possibly Probably not Definitely not
My performance was measured better
I received public recognition for my efforts
My compensation went up
My compensation went down for poor performance
I had clear objectives that I agreed to
I had a better understanding of the compensation process
I received a reward or recognition other than compensation
I had a clear idea who was performing better or worse than I was
Rewards were given for quality of work not profile of work
 
 
 
21. Regarding this survey - how satisfied are you with the following...
Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
The approach of asking an online questionnaire for VOE improvement
This website
The questions being asked
 
Citigroup TIE questionnaire April 2005. Please contact [email protected] if you have any questions regarding this survey.
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