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Surveys
2012
August
E
ennouncementForwardorNot
ennouncementForwardorNot
Customer Facing Forward e-nnouncements:
Do You ... or ... Don't You?
~Your feedback is very important to us!~
Customer Facing e-nnouncements are available to forward to your customers. Do you look for the “Forward information about this product to a customer” button in each of your e-nnouncements?
*
When it comes to the FORWARD feature...
I do use it and forward them thru the "Customer-facing e-nnouncement Message Application"
I do use it and send only one to myself and forward thru Outlook using "Send SLX"
I do not use it. I forward the original e-nnouncement I recieve directly to my customers
I do not use it
*
How often do you forward e-nnouncements to your customers?
Occasionally
Often
Always
*
Of the e-nnouncements you forward to customers, on average, to how many customers do you forward per e-nnouncement?
1-5
6-10
11-20
21+
*
When forwarding Customer Facing e-nnouncements, what basis/criteria drives your forwarding decision?
In the Sales Cycle
Opportunity Identified
Perfect Timing
Other
Please take a moment and share what you like and/or dislike about the e-nnouncement forward feature. Share your success stories on forwards or challenges that discourage you from taking advantage of this tool.
Name (optional)
Please take a moment and share what prevents you from taking advantage of the forward feature.
Name (optional)
Please contact
hc_marcomm
if you have any questions.
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