Eurotech Dishwasher 2005

Dear Eurotech Brand Advocate:

As the vice-president of the AM Appliance Group. I want to thank you for assisting our company with your valued feedback regarding the Eurotech product provided for your use and review. Please help us better understand our consumer needs by completing the survey below. Thank you for your time.

Sincerely,

Don Prevette
Vice President
Eurotech Home Products

* Name:

* Address:

* City:

* State:

* Zip code:

* Email address:

* Contact phone number:

* Model number:

* Serial number:

* How long have you used your Eurotech dishwasher product?

Less than 1 month

1 to 6 months

6 months to 1 year

1 year or more

Installation date (Month/year)

* How often do you use your Eurotech dishwasher product?

Daily

Weekly

Monthly

Average loads weekly

Below are a list of features that are part of the product. How important is each feature to you?

	1 Not At All Important	2	3	4	5 Extremely Important
* Stainless Steel Interior

* 5 level wash system

* EuroDry turbo dry system

* Low water usage (3.9 to 7 gals of water)

* EnergyStar rated - low energy usage

* Triple filter design (no pre-rinsing required)

* Electronic control system (5 year warranty)

* Hidden heating element design (protects heat sensitive items)

* Graphite nylon racks (5 year warranty)

* Adjustable upper rack (left side)

	1 Not At All Important	2	3	4	5 Extremely Important
* Adjustable tines on lower rack (improved flexibility for large items)

* Silverware caddy cover (sort silverware for improved cleaning)

* Top or bottom only wash option

* 16 hour delay wash option

* Express connect system (all installation hoses & power cord pre-attached at factory)

* All units 100% factory tested before packaging

Overall, how satisfied are you with your Eurotech dishwasher product?

Very Unsatisfied

Unsatisfied

Somewhat Satisfied

Very Satisfied

Extremely Satisfied

Compared to other competitive dishwasher products of similar retail value, would you say that Eurotech is:

Much better

Somewhat better

About the same

Somewhat worse

Much worse

List competitive brands that provide a better value for the retail price. Brand name and model number preferred.

Based on your overall experience with Eurotech and the AM Appliance Group, how likely are you to buy a Eurotech brand product in the future?

If you have contacted the AM Appliance Group customer service, were all problems resolved to your complete satisfaction?

Yes, by the company or its representatives

Yes, by me or someone outside the company

No, the problem was not resolved

No problems/No contact with customer service

What is it that you like most about Eurotech dishwashers? Please enter as many items as you wish.

What do you like least about Eurotech dishwashers?

How likely are you to recommend Eurotech product to others?

Definitely will recommend

Probably will recommend

Not sure

Probably will not recommend

Definitely will not recommend

Never Used

The following is a list of product and service items. How satisfied are you with your Eurotech dishwasher product on each of the following items?

What would you like to tell the AM Appliance Group about your satisfaction with Eurotech dishwashers that was not already asked in the survey?

Thank you for your feedback.