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  1. Surveys
  2. 2004
  3. January
  4. E
  5. Evaluation of Potential for E-Commerce Services -

Evaluation of Potential for E-Commerce Services -

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Thank you for taking the time to complete our Survey. The survey will take about 5 minutes. We will use the responses from this survey to improve the functionality of the SertaAds.com site. In addition, detailed comments and suggestions on how we can improve the site can be forwarded any time to Angela Kelly at [email protected]
 
 
 
Tell us how often you visit our site.


 
Everyday
 
Once A Week
 
Once In Two Weeks
 
Once A Month
 
Rarely
 
 
 
When you visit the site, are you using the computer from



 
Mainly the Office
 
Mainly the Home (Including a Home Office)
 
Equally from the Home and Office
 
 
 
So we can match the right information with the needs of our visitors to the site, please tell us why you visit our site?









 
Downloading Image Files
 
Building Custom Serta Ads
 
Downloading Templates
 
Building Custom Serta Price Tags or Inserts
 
Building Custom Serta Yellow Page Ads
 
Surfing and Looking Around
 
Downloading PDF files
 
Looking for news (Meetings, Seminars, Calendar, etc)
 
Creating An Ad History
 
Other
 
 
 
 
Would you say our Web Site is:
 
(7) Very Attractive
 
(6)
 
(5)
 
(4)
 
(3)
 
(2)
 
(1) Very Unattractive
 
 
 
How much effort did your search require before you found what you were looking for?
(Did it take a long time? Did you have to try several times?)

 
A lot less than I expected
 
Less than I expected
 
About what I expected
 
More than I expected
 
A lot more than I expected
 
 
From what you have seen and your experience with other sites, please rate the following features of the web page:
From what you have seen and your experience with other sites, please rate the following features of the web page:
Poor Fair Good Very Good Excellent
Visual appearance/layout:
Amount of Ads:
Ease of Use:
 
 
 
From your experience, what do you find to be the biggest challenge with using our site?






 
I am new to the Internet
 
Information I am looking is not available
 
Information is not well organized
 
There is just too much information
 
Hard to navigate through the information
 
Takes too long to load a page
 
Downloadable Files or Forms are in a Format I cannot Use

 
 
 
Did the menu of items on the home page make sense to you?

 
Yes
 
No
 
 
 
Did you experience any problems downloading files?

 
Yes
 
No
 
Did not try
 
 
 
How did you hear about the Website?



 
Literature: List Source Here
 
Mailing: List Source Here
 
Serta Sales Representitive
 
Serta Sales Manager
 
Other (Please Specify)
 
 
 
 
We would like to hear your suggestions on how we can expand or improve our site. What additional information or features would you like to see added to the site?
   
Email
   
 
Please contact [email protected] or click here if you have any questions regarding this survey.
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