1. Surveys
  2. 2005
  3. May
  4. E
  5. Evaluation of Potential for E-Commerce Services -
0%
 

Open Channel Foundation is a non-profit organization. Software available for download ranges from free to fee based. All fees are used to maintain the Foundation web site. Open Channel Foundation has not accepted any Government funding or advertising to off set its cost. In order to maintain the functionality of the site and continue to publish an ever growing base of applications, we are exploring a self sustaining business model. One option is to charge a nominal yearly membership fee for access to the programs. Another option is to charge a nominal download charge each time you download a program. A third option is to actively seek donations from the people who find our site helpful.

Thank you for taking the time to complete the survey. The survey will take about 5 minutes, and the responses generated will help us further analyze our options while keeping the people we service in mind. In addition, detailed comments and suggestions on how we can improve the site can be forwarded to the webmaster at [email protected]

Thank you.

 
 
 
Tell us how often you visit our site.


 
Everyday
 
Once a week
 
Once in two weeks
 
Once a month
 
Rarely
 
Other
 
 
 

Please tell us why you visit our site (please check all that apply)?
 
Download File
 
Looking for Product Update
 
Looking for general information
 
Looking for Upgrade Information
 
Looking for Contact Information (Agency and Staff Phone #s, Mailing Address etc)
 
Research for Work
 
Research for School
 
Professional Development
 
Other
 
 
 
 
How much effort did it take to find our web site?

 
A lot less than I expected
 
Less than I expected
 
About what I expected
 
More than I expected
 
A lot more than I expected
 
 
From what you have seen and your experience with other sites, please rate the following features of the web page:
Poor Fair Good Very good Excellent Not sure
Visual appearance/layout:
Content:
Writing style:
 
 
 
From your experience, what do you find to be the biggest challenge with using our site?






 
Information I am looking is not available
 
Information is not well organized
 
Hard to navigate through the information
 
Downloadable files or forms are in a format I cannot use
 
License agreements
 
Minimal downloading fees
 
Other (please specify)
 
 
 
 
Do the alphabetized disciplines on the home page appear in an organized manner?

 
Yes
 
No
 
 

Are the programs available helpful for your organization or area of study?
 
Yes
 
No
 
 
 
Did you experience any problems downloading files?

 
Yes
 
No
 
Did not try
 
 
 
If so what kind of downloading errors did you encounter?
   
 
 
 
How did you hear about the Website?




 
Industry consultants
 
Newsletters/literature
 
Associate/friend
 
Followed Link from another web page
 
Search engine
 
Other (Please Specify)
 
 
 
 
We would like to hear your suggestions on how we can expand or improve our site. What additional information or features would you like to see added to the site?
   
Email
   
 
Please contact [email protected] if you have any questions regarding this survey.