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Surveys
2003
March
E
Evaluation of Potential for E-Commerce Services -
Evaluation of Potential for E-Commerce Services -
0%
Thank you for taking the time to complete my Questionnaire. The Questionnaire will take about 5 minutes. I well use the the responses from this questionnaire to measure the attitudes to vaius types of deviant behaviour.
Tell us how often you visit our site.
Everyday
Once A Week
Once In Two Weeks
Once A Month
Rarely
When you visit the site, are you using the computer from
Mainly the Office
Mainly the Home (Including a Home Office)
Equally from the Home and Office
So we can match the right information with the needs of our visitors to the site, please tell us why you visit our site?
Looking for general information
Looking for rules/regulations
Looking for forms
Looking for facility information
Looking for regulatory information
Looking for Upgrade Information
Looking for Qualified Professional/Consultant Information
Looking for news (Meetings, Seminars, Calendar, Public Hearings etc)
Looking for Contact Information (Agency and Staff Phone #s, Mailing Address etc)
Research for Work
Research for School
Download files
Professional Development
Looking for update on Earlier information
Other
Several State Agencies have moved on to E-Commerce, that is, conducting business on-line. If [COMPANY/AGENCY] deployed E-Commerce, would you take advantage of conducting the following [agency] businesses online?
Payment of ABC Fees
Payment of DEF Fees
Payment of Plan Review Fees
Payment of GHI Application Fees
Payment of JKL related charges
Submission of Reports, such as MNO, PQR, Site Assessments etc
Registration of RSTs
Register for Seminars and Expos
UVW Application Process
Overnight Shipping and Handling Charges for Important Documents/Reports
Would you say our Web Site is:
(7) Very Attractive
(6)
(5)
(4)
(3)
(2)
(1) Very Unattractive
How much effort did your search require before you found what you were looking for?
(Did it take a long time? Did you have to try several times?)
A lot less than I expected
Less than I expected
About what I expected
More than I expected
A lot more than I expected
From what you have seen and your experience with other sites, please rate the following features of the web page:
From what you have seen and your experience with other sites, please rate the following features of the web page:
Poor
Fair
Good
Very Good
Excellent
Visual appearance/layout:
Content:
Writing style:
From your experience, what do you find to be the biggest challenge with using our site?
I am new to the Internet
Information I am looking is not available
Information is not well organized
There is just too much information
Hard to navigate through the information
Takes too long to load a page
Downloadable Files or Forms are in a Format I cannot Use
Did the menu of items on the home page make sense to you?
Yes
No
Did you experience any problems downloading files?
Yes
No
Did not try
How did you hear about the Website?
Literature: List Source Here
Literature: List Source Here
Literature: List Source Here
Literature: List Source Here
Hotline
Dealer
Industry Consultants
Newsletters/Literature
The Media (Newspaper, Radio, TV)
Was told URL by an Associate/Friend
Followed Link from another Web page
Found by using a search engine
Other
Other (Please Specify)
We would like to hear your suggestions on how we can expand or improve our site. What additional information or features would you like to see added to the site?
Email
Please contact
[email protected]
or
click here
if you have any questions regarding this survey.
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