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  1. Surveys
  2. 2007
  3. November
  4. E
  5. Evaluation of Potential for E-Commerce Services -
0%
 

Good Afternoon, Mr xxxx ! I am Rudy, from the Internet Sales Department of 4 Seasons General Merchandise. How are you ? I see here that recently you have bought from us, thank you for your order!
We are working on our new website, and implementing some tools and features so we can better serve you online.
Can you help us with this process by answering 5 quick questions? It will take only 2 minutes of your time.
 
 
 
When you browse the internet, are you using the computer from



 
Office
 
Home (including a home office)
 
Equally from the home and office
 
Other
 
 
 
 
How did you find our web site?

 
Search Engine
 
Email Marketing
 
Other website link or banner
 
Magazines
 
Catalogues
 
A friend/salesperson told me about it
 
Other
 
 
 

Have you tried using our website to place your recent orders?
Yes No If not, why?  
 
 
 
Have you tried to purchase your supplies using 4sgm.com?
 
No
 
Once
 
Twice
 
Three times
 
I don't remember
 
If not, why?
 
 
 
 
How would you evalute your experience with 4sgm.com:
 
Very satisfied
 
Somewhat satisfied
 
Average
 
Not very satisfied
 
Not satisfied at all
 
 
 
From your experience, what do you find to be the biggest challenge with using our site?






 
I am new to the Internet
 
Information I am looking is not available
 
Information is not well organized
 
There is just too much information
 
Hard to navigate through the information
 
Takes too long to load a page
 
Downloadable files or forms are in a format I cannot use
 
Other (please specify)
 
 
 
 
We would like to hear your suggestions on how we can expand or improve our site. What additional information or features would you like to see added to the site?
   
Email
   
 
Please contact [email protected] if you have any questions regarding this survey.
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