1. Surveys
  2. 2014
  3. December
  4. F
  5. FIC-1X+ Shoppers Version
Questions marked with an * are required
 
1. How many times during the past 90 days have you visited each of the following Nordstrom and/or Nordstrom Rack locations?
Have not been 1 time 2 times 3 times 4-6 times 7-9 times 10-12 times 13-15 times More than 15 times
* Nordstrom-FlatIron Crossing Mall
* Nordstrom-Park Meadows Mall
* Nordstrom-Cherry Creek Shopping Center
* Nordstrom Rack-Belmar
* Nordstrom Rack-Cherry Creek area
* Nordstrom Rack-Park Meadows area
* Nordstrom Rack-Twenty Ninth Street
 
 
 
* 2. Regarding the Nordstrom at FlatIron Crossing Mall, please indicate which of the following statements you believe is most accurate:
 
The Nordstrom at FlatIron Crossing is well-merchandised for my preferences, tastes and budget
 
The Nordstrom at FlatIron Crossing is not well-merchandised for my preferences, tastes and budget
 
No opinion either way
 
Does not apply/have not been to Nordstrom at FlatIron Crossing
 
 
 
3. Do you have any other comments about the Nordstrom at FlatIron Crossing Mall?
   
 
 
 
 
 
 
* 4. Which, if any, of these reasons keeps you from shopping more often at FlatIron Crossing Mall? You may select more than one answer.
 
Already shop there on a frequent basis
 
Difficult to get to/accessibility is difficult
 
Doesn't have the department stores that I like
 
Safety concerns/feel unsafe when shopping there
 
Vacancies at surrounding properties (MainStreet at FlatIron & FlatIron Marketplace)
 
The store prices are too high
 
Doesn't have the restaurants that I like
 
Shopping at another shopping center/venue more often
 
Doesn't have the stores that I like
 
Too far away from home
 
None of the above/not certain
 
Other reasons? Please specify any other reasons for not shopping at FlatIron Crossing Mall more often in box provided.

 
 
 
5. 
 
 
 
* 6. Which if any of these changes at FlatIron Crossing Mall would most likely influence you to shop there more often? Please select all that apply.
 
If the parking was easier
 
If the stores offered better prices/value
 
If the department stores I like were located there
 
If it were easier to get to
 
If it was easier to find my way around in the mall
 
If there were more restaurant options
 
If there were more events
 
If the mall had an overall better blend of stores
 
If more of the stores I like were located there
 
If the mall was safer
 
If there were more entertainment options
 
None of the above/not sure/happy with the way things are
 
Other changes? Please specify any other changes that would influence you to shop more often at FlatIron Crossing Mall in box provided.

 
 
 
* 7. How long does it usually take you to travel to FlatIron Crossing Mall from your home?
 
Under 10 minutes
 
10-14 minutes
 
15-19 minutes
 
20-24 minutes
 
25-29 minutes
 
30-34 minutes
 
35-39 minutes
 
40-44 minutes
 
45-59 minutes
 
60-89 minutes
 
90 minutes to less than 2 hours
 
2 hours to less than 3 hours
 
3 hours or longer
 
Did not drive/does not apply
 
 
 
* 8. Which one of the following best describes your personal attitude toward fashion and the way you dress?
 
Unconcerned with Fashion
 
Aware of Fashion, but Don't Care
 
Mainstream-Conservative
 
Trendy/Fashion Forward
 
On the Cutting Edge of Fashion
 
Not sure/uncertain
 
 
 
* 9. Approximately how much did you spend in the past 12 months on yourself for apparel, shoes and accessories?
 
Under $500
 
$500 to $749
 
$750 to $999
 
$1,000 to $1,499
 
$1,500 to $1,999
 
$2,000 to $2,499
 
$2,500 to $2,999
 
$3,000 or more
 
Not sure/uncertain
 
 
 
* 10. How much did you spend on your most recently purchased pair of jeans?
 
Haven't purchased jeans recently
 
Under $20
 
$20-$29
 
$30-$39
 
$40-$49
 
$50-$74
 
$75-$99
 
$100-$124
 
$125-$149
 
$150-$199
 
$200-$299
 
$300 or more
 
Not sure/uncertain
 
 
 
* 11. Based on the following responses, how often would you say you dine at a sit-down restaurant for lunch or dinner?
 
None/Don't Typically Dine Out
 
Once a Month or Less
 
2-3 Times a Month
 
Once per Week
 
Twice per Week
 
3-4 Times per Week
 
5-6 Times per Week
 
Daily/Once per Day
 
2 or More Times per Day
 
Not sure/uncertain
 
 
 
* 12. Approximately how much do you spend per month on dining out?
 
Less Than $50
 
$50-$100
 
$101-$150
 
$151-$250
 
$251-$350
 
$351-$500
 
$501-$750
 
$751-$1,000
 
$1,001-$1,500
 
$1,501-$2,000
 
$2,001-$2,500
 
More Than $2,500
 
Not sure/uncertain
 
 
13. We are interested in stores that you like to shop for fashion and fashion accessories. Please consider each of the stores listed below and check the appropriate response(s).
NOT familiar with this store Familiar with this store, but have NOT shopped there in the past 90 days Familiar with and have shopped this store in the past 90 days Not sure/uncertain
* Altar'd State
* American Apparel
* Anthropologie
* Athleta
* Dress Barn
* Famous Footwear
* Free People
* Kendra Scott
* Lane Bryant
* Lucky Brand
NOT familiar with this store Familiar with this store, but have NOT shopped there in the past 90 days Familiar with and have shopped this store in the past 90 days Not sure/uncertain
* Lululemon Athletica
* Madewell
* Michael Kors
* Peek Kids
* Splendid
* True Religion
* Zara
 
 
14. And which, if any, of these stores would you like to see at FlatIron Crossing Mall?
 
 
15. Continuing in the same vein, please consider each of these stores and check the appropriate response(s).
NOT familiar with this store Familiar with this store, but have NOT shopped there in the past 90 days Familiar with and have shopped this store in the past 90 days Not sure/uncertain
* Beauty Brands
* Kiehl's
* Lego
* Paper Source
* Bed Bath & Beyond
* Best Buy
* Field & Stream by Dick’s Sporting Goods
* JCPenney
* Nordstrom Rack
* West Elm
* ZGallerie
 
 
16. And which, if any, of these stores would you like to see at FlatIron Crossing Mall?
 
 
 
17. Are there any other specific stores or types of stores that you would like to see better represented at FlatIron Crossing Mall?
   
 
 
 
* 18. Which, if any, of these restaurants would likely cause you to shop/dine more often at FlatIron Crossing Mall? You may select more than one answer.
 
Dickey’s Barbeque Pit
 
Pieology Pizzeria
 
Chick-fil-A
 
LYFE Kitchen
 
True Food Kitchen
 
ViewHouse
 
Yard House
 
Maggiano’s Little Italy
 
Chipotle Mexican Grill
 
Café Rio
 
MAD Greens
 
Bonefish Grill
 
Kona Grill
 
Noodles & Company
 
None of these

 
 
 
19. Are there any other specific restaurants or types of cuisine that you would like to see better represented at FlatIron Crossing Mall?
   
 
 
20. Please indicate what means you currently use to receive sale information and/or sales coupons for apparel.
Currently Rely On Do Not Currently Use Not Sure/Uncertain
* Outdoor/billboards
* Displays & signage throughout a shopping center
* Social sites like Facebook/Pinterest
* Emails from centers/malls I have chosen
* Television
* Customer loyalty clubs/programs
* Shopping center websites
* Mobile/Smart Phone Apps
* Radio
* Emails from stores I have chosen
* Twitter
* Web searches like Google
* Direct mail to my home
* Websites like Groupon
* Newspaper(s)
 
 
 
* 21. What would be your most preferred method of communication for receiving sale information and/or sales coupons for apparel? (Choose one response.)
 
Emails from centers/malls I have chosen
 
Radio
 
Social sites like Facebook/Pinterest
 
Shopping center websites
 
Twitter
 
Mobile/Smart Phone Apps
 
Direct mail to my home
 
Customer loyalty programs
 
Emails from stores I have chosen
 
Outdoor/billboards
 
Television
 
Newspaper(s)
 
Other
 
None of these/uncertain

 
 
22. Please describe your participation level among the following social media sites.
Currently Using Site Do Not Use Site/Unlikely to Use Not Sure/Uncertain
* LinkedIn
* YouTube
* Facebook
* Groupon
* LivingSocial
* Pandora Radio
* Instagram
* The Super Deal
* Twitter
* Pinterest
* Google +
 
 
 
23. Your candid feedback is extremely important to us, so is there anything else you would like to tell us about FlatIron Crossing Mall?
   
 
 
 
THESE LAST FEW QUESTIONS ARE ASKED TO HELP US CATEGORIZE ALL THE INFORMATION YOU HAVE GIVEN US.
 
 
* 24. Which category best reflects your employment status?
 
Manager/Proprietor/Technical/Professional
 
Homemaker
 
Clerical/Administrative
 
Laborer/Craftsperson
 
Armed Services
 
High School Student
 
College Student
 
Other Student
 
Retired
 
Not Employed
 
Other
 
 
 
* 25. Which of these categories best describes the highest level of education you have completed?
 
Less Than High School
 
Some High School
 
High School Graduate
 
Associate's/Vocational School
 
Some College
 
College Graduate
 
Post College Graduate
 
 
 
* 26. How many children under age 18 live in your household?
 
No Children
 
One Child
 
Two Children
 
Three or More Children
 
 
 
* 27. Which of these categories best describes yourself?
 
Caucasian
 
African-American
 
Hispanic/Latino
 
Asian/Pacific Islander
 
Native American
 
Other race
 
 
 
* 28. Which of these categories best describes your age?
 
18-24
 
25-34
 
35-44
 
45-54
 
55-64
 
65-Plus
 
 
 
* 29. Which of these categories best describes your total household income before taxes? (Remember, all of your answers are held in strictest confidence.)
 
Under $35,000
 
$35,000-$49,999
 
$50,000-$74,999
 
$75,000-$99,999
 
$100,000-$149,999
 
$150,000-$199,999
 
$200,000-$249,999
 
$250,000 or More
 
 
 
* 30. Now just indicate your gender and the survey is complete. Thank you for your time. Happy Holidays!
 
Male
 
Female