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Dear Valued Filgifts Shopper,
As the managing partner of Filgifts, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to answer the survey and tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.
All respondents will be given a...state what gift.... which you can send to your loved ones in the Philippines. We hope you avail of this as a token of our goodwill.
If you have questions at any time about the survey or the procedures, you may e-mail Anna Mendoza at [email protected].
Thank you very much for your time. Please start with the survey now by clicking on the Continue button below.
Gerry Ditching
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| * When thinking about an online retailer that sends gifts to friends / relatives in the Philippines, what brand comes to your mind? | | |
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| * How about MyAyala? Do you know this brand? |
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| * How about PinasGift? Do you know this brand? |
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| * How about Ebuyphils? Do you know this brand? |
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| * For the brand answered in Q1 (What brand comes to your mind when thinking about an online retailer that sends gifts to friends / relatives in the Philippines?), from where did you learn about this brand? |
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| * From which online retailers have you purchased products to send to friends / relatives in the Philippines? |
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| * From which online retailer did you make your LAST PURCHASE to send to friends / relatives in the Philippines? |
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| * From which online retailer did you make your purchase PREVIOUS TO THE LAST ONE to send to friends / relatives in the Philippines? |
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| * From which online retailer do you purchase from MOST OFTEN to send to friends / relatives in the Philippines? |
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| * Was there any product or service that you were looking for that was not available from your most frequently purchased from online retailer? |
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| If yes, what was this product or service? | | |
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| * What is it about your online retailer that you specifically like? | | |
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| * What is it about your online retailer that you specifically do NOT like? | | |
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| 14. How important are these attributes to you?
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| 15. Please rate FILGIFTS in terms of the following attributes.
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| 16. If you have shopped with MYAYALA, please rate MYAYALA in terms of the following attributes. If not, proceed to the next question.
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| 17. If you have shopped with PINASGIFT, please rate PINASGIFT in terms of the following attributes. If not, proceed to the next question.
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| 18. If you have shopped with EBUYPHILS, please rate EBUYPHILS in terms of the following attributes. If not, proceed to the next question.
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| * What age range are you in? |
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| * Estimate your gross combined monthly household income (all the people with the same address as you). |
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| * What is your marital status? |
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