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  5. FLM 2006-2007 Participant Survey
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DPI FRONT LINE MANAGEMENT (FLM) PARTICIPANT SURVEY
 

DPI is committed to providing its staff and managers with training and development opportunities that enable them to perform their current roles effectively, safely and efficiently; to prepare themselves for future roles; and to realise their full potential.



We are keen to find out about your experiences in the DPI Frontline Management Program and how you have been able to apply your learnings from this program back in the workplace.



The following questionnaire should take approximately 20-25 minutes to complete.

The information gathered will be used to produce a group analysis. Individual names and details will not be identified.



Please take your time to fill out this form and return it by Friday 23 March 2007.



Your feedback will assist us in identifying what we have been doing well and where we need to improve.



Should you have any questions regarding this please contact Alister Taylor, Organisational Development Advisor on 9658 4945.





Benaifer Sabavala

Manager, Organisation Development


Chris Norman

Chair, FLM Sub Committee
 
 
 
Name
   
 
Program Provider (Please select one)
 
Melbourne Business School, Mt Eliza Centre for Executive Education Insight Outsight
 
 


PRE PROGRAM ADMINISTRATION (please select appropriate response)
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
I was provided with enough information to make an informed decision to participate in the FLM program:
The pre-program communication (eg. Information kit, Briefing session etc) which I received from DPI was useful:
The application forms and processes were clear and straight forward.
 
 


PROGRAM OPERATION
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
The objectives of each workshop/training session were clear before it commenced:
Workshops/training sessions were well presented:
Workshops/training sessions were pitched at the right level:
Any questions/queries were answered appropriately:
Any handouts provided during workshop/training sessions were useful:
I felt comfortable making contributions to the workshops/training sessions:
The content workshop/training session was relevant/useful and will assist me in performing my duties in the workplace:
Attending structured training sessions was a good use of my time:
 
 


PROGRAM PROVIDER
 

Please select the module co-ordinator for your FLM course:
 
Jayne Jennings – Melbourne Business School, Mt Eliza Centre for Executive Education
 
Bronwyn Thomas – Insight Outsight
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
My program provider established and maintained rapport with participants:
My program provider responded to any questions and queries via telephone or email promptly:
My program provider gave me valuable feedback on all my submitted material eg. Action plans, project etc.:
My program provider demonstrated expertise and competence regarding the subject matter:
My program provider demonstrated a willingness and enthusiasm to help:
 
 


TRAINING TIMEFRAMES AND LOGISTICS
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
Commencing the FLM program in February / March and finishing in March the following year was an effective way to deliver the program:
Scheduling the workshops/training sessions into 1-day sessions every month provided an adequate balance between my work and training obligations:
 
 


DPI SUPPORT
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
Co-ordination by an internal staff member has helped facilitate the program:
The FLM Sub Committee was effective in helping me undertake the FLM program
Overall my supervisor gave me adequate support to undertake the FLM program (eg. time, resources, support etc):
Insight Outsight participants only…. My mentor was effective in helping me undertake the FLM program
 
 


WORKLOAD
 

Do you have a goal in your PPMS plan regarding your participation in the FLM program?
 
Yes
 
No
 
 
If not, please state reasons why:
   
 

Please indicate how much time you were provided with to complete your FLM course work during business hours:
 
Less than ½ day per fortnight
 
Between ½ day and a full day per fortnight
 
More than 1 day per fortnight
 
Flexible arrangements dependent on work
 
Other
 
 
IF you answered "other" to the previous question, please elaborate:
   
 
 


WORK-BASED PROJECT
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
The information provided by DPI regarding the work based project criteria was useful
 
 
How did you select your project and would you do anything differently next time?
   
 
 
What support (time, leadership, financial) did you receive to undertake and complete your project and was it sufficient?
   
 
 
How did your work-based project contribute to your development as a Frontline Manager and were there any expected/unexpected outcomes?
   
 
 


OVERALL RATING
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
The FLM program has provided me with knowledge that is relevant and valuable:
The FLM program has provided me with specific approaches and new skills which I can apply to my job:
The FLM program has changed my attitude toward management in a positive way:
I anticipate using the concepts, tools and/or processes that I gained from the FLM program in the future:
My expectations of the FLM program were met:
I would recommend the FLM Program to other staff:
 
 
Skill 1:
   
Skill 2:
   
Skill 3:
   
 

Did you undertake additional training from that offered during the FLM program?
 
Yes
 
No
 
 
If YES, please list the course/programs undertaken
   
 


PROGRAM IMPROVEMENT
 
 
Pre Program Administration:
   
Training Timeframes & Logistics:
   
Training Delivery & Content:
   
Program Provider:
   
DPI Support:
   
Work based Project & Assessment:
   
Other: (please elaborate)
   
 
Please contact [email protected] if you have any questions regarding this survey.
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