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  5. FLM Diploma Program Evaluation (Manager)
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MANAGER / PARTICIPANT DETAILS
 
 
Manager Name (Optional)
   
 
 
Participant Name (optional)
   
 
 
 
Your staff member recently participated in the DPI Frontline Management Program. This management learning program extended over a 12 month period during which time they attended a series of workshops, coaching days, completed a range of assessments, and undertook a work-based project.

We acknowledge that it takes time for new skills to be mastered, however we are keen to find out how they have been progressing, particularly in applying their learnings from this program back in the workplace.

The following questionnaire should take 15 - 20 minutes to complete. The information gathered will be used to produce a group analysis. Individual names and details will not be identified.

Please complete this questionnaire by Friday 29 October.

Your feedback will assist us in identifying what we have been doing well and where we need to improve.

Should you have any questions regarding this please contact Nicole Locarnini, Learning and Development Adviser on 03 5147 0850.
 
 
 
MANAGER SUPPORT
 
Please select appropriate response.
Strongly Disagree Disagree Neither Agree Strongly Agree
I was provided with enough information to make an informed decision to approve my staff member’s participation in the FLM program.
I established with my staff member upfront what support they would require and how they would manage their time throughout the program.
 
 
What support did you provide to your staff member throughout the program?
Comments    
 
 
 
What were your expectations of what your staff member would gain by undertaking the FLM program?
   
Please explain in what way your expectations were/were not met:
   
 
 
 
TRAINING TIMEFRAMES & LOGISTICS
 
 
Strongly Disagree Disagree Neither Agree Strongly Agree
The length of the program (approximately 12 months) was appropriate.
Scheduling the workshops/training sessions into 1-day sessions every 6 weeks provided an adequate balance between my staff member’s work and training obligations.
 
 
Comments
   
 
 
 
WORKLOAD
 
 
Did your staff member have a goal in their performance plan regarding their participation in the FLM program?
 
Yes
 
No
 
 
If not, please state reasons why:
   
 
 
 
Please indicate how much time you provided your staff member to complete their FLM course work during business hours
 
Less than ½ day per fortnight.
 
Between ½ day and a full day per fortnight.
 
More than 1 day per fortnight.
 
Flexible arrangements dependent on work load and FLM course work to be completed.
 
Other (please explain)
 

 
 
 
What strategies did you put in place to assist the participant balance their role workload in addition to their FLM assessment work?
Comments    
 
 
 
SKILL ACQUISITION & DEVELOPMENT
 
 
What level of improvement have you observed in your staff member’s work practices since they completed the FLM program?
 
None
 
Marginal
 
Fair
 
Good
 
Excellent

 
 
In what specific areas have you seen improvement/difference? Please state (eg. enhanced communication skills, changes in relationship with staff/colleagues, better planning, etc)?
Comments    
 
 
 
OVERALL RATING
 
Based on my observations and discussions with my staff member, the FLM program has:
Strongly Disagree Disagree Neither Agree Strongly Agree
Provided them with knowledge that is relevant and useful.
Provided them with specific approaches to management and new skills which they are applying to their job
Increased their confidence and ability to effectively manage staff and resources.
My expectations of the FLM program were met.
 
 
Comments
   
 
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