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Hello
You are invited to participate in the Forum Secretariat’s organisational survey. The purpose of this survey is to analyse the Forum Secretariat’s Human Resources (HR) System, your experience of working with the organisation and your engagement level within the organisation.
The survey will take approximately 30 minutes to complete and we encourage you to be as detailed as possible when filling out the qualitative part of this survey.
Please respond to every question.
We encourage those who have already taken part in the face-to-face interview to also share their thoughts and experiences through this survey.
The survey is completely confidential and the data is analysed by Change Factory, an external consulting company. All identifying information will be removed at the reporting stage.
If you have any questions regarding confidentiality or the purpose of the survey and questions, please contact Change Factory on: [email protected] or [email protected].
Kind Regards
Forum Secretariat's HR Team and Change Factory |
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* Years with the Forum Secretariat |
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* Years in your current role |
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* Do you officially supervise anyone? |
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* Are you satisfied with the level of communication that you receive from the leadership team in regards to the strategic direction of the organisation? |
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How much value do you get or did you get out of:
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* Which of the following do we need to do much better to improve your ability to do your job? Please choose upto 3 |
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* How are ideas and information predominantly shared and conveyed in the organisation? Please choose up to 3 options |
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* How would you like to be communicated with regarding top-level decision making and changes to the organisation? |
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* How would you like to be communicated with regarding changes to your job role and feedback on your performance? |
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* I have easy access to managers above my own manager if I have any questions my manager cannot answer. |
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| Additional Comments and Suggestions | | |
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Performance Feedback and Support |
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* How would you rate the quality of feedback you receive on your performance on a weekly basis? |
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* How would you rate the quantity of feedback you receive on your performance on a weekly basis? |
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* Do employees get rewarded for good work and/or penalised for poor work? If you chose ‘penalised for poor work’, please give an example. |
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* Do you believe you have your manager’s support to perform your job well? |
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* I believe that the Performance Management System in the Forum Secretariat is fair and transparent. |
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* I understand how my performance is related to the salary increments/bonuses I receive when undergoing the Individual Performance Review. |
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* I believe that a 360 degree performance assessment should be included throughout the organisation to help improve and support the performance of my team members. |
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* I understand the scoring system used in the Forum Secretariat. |
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* I agree with the scoring system used in the Forum Secretariat.
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* I believe that the unacceptable performance of others is managed effectively by their manager. |
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| Additional Comments and Suggestions | | |
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Strategy and Decision Making |
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Do you feel that you have a say in the major decisions that are made in the organisation in regards to your individual job role? |
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Is the Forum Secretariat loosely or tightly controlled in terms of decision making outcomes |
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I understand the strategy and goals of the Forum Secretariat |
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I understand my role in implementing and meeting the goals and overall strategy of the Forum Secretariat |
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I feel that the organisation values my opinion |
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I have a general understanding of the role of other programmes in the Forum Secretariat |
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* Why do you think people come to work for the Forum Secretariat? Please choose up to two options. |
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Please rank the following for reasons why people leave (1 being the most common, 6 being the least common) |
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Able to get a higher salary in the same position elsewhere |
| | High pressure of the role |
| | Poor relationship with manager |
| | Poor relationship with team members |
| | Lack of role clarity |
| | End of contractual agreement |
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* Is your contract limited to a maximum of 6 years or is it indefinite? |
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* How long are you planning to stay with the organisation? |
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* Other than remuneration, what would keep you in the organisation? (Please choose the top 3 choices) |
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* Do you believe you are adequately rewarded financially for your contribution to the organisation? |
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* Do you believe you are adequately recognised (non-financially) for your contribution to the organisation? |
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* Do you believe that the salary you receive adequately reflects the work you do? |
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| Additional Comments and Suggestions | | |
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* Please choose three (3) values that you believe currently reflect the Forum Secretariat’s values. |
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* Please choose three (3) values that should reflect the organisation’s values. |
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* What stories do staff share within the Forum Secretariat? Please choose up to two options |
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* What reputation is communicated most strongly amongst the member countries? |
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* Who are talked about as the heroes within the Forum Secretariat? |
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* What symbolises the forum Secretariat to our clients?
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* You know you have “made it” in the Forum Secretariat when: |
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* I know with whom to discuss any professional issues I have. |
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* I am often surprised by a staff member who I don’t expect to have a say commenting on my performance or work. |
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* Who makes the key decisions in the Forum Secretariat? |
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* To what extent is delegation of decision making with appropriate authority, training and availability of data on which to make a decision encouraged in the Forum Secretariat? |
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| Additional Comments and Suggestions | | |
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* I believe that the Forum Secretariat, through its recruitment process, recruits the most skilled and capable staff it can. |
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* I believe that the Forum Secretariat recruits individuals who have the right behaviour to fit in the organisation. |
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* I believe that the recruitment process is fair and transparent for any internal staff member who is looking to progress. |
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| Additional Comments and Suggestions | | |
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* I have access to the training and development that I need to enhance my performance in the Forum Secretariat. |
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* The training offered by the Forum Secretariat is relevant to my job. |
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* My overall career goal is to help people in Pacific Region. |
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* The training offered by the Forum Secretariat will assist me in any future external roles I may apply for? |
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* The training process is fair and transparent to all individuals in the Forum Secretariat. |
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* The development plan in the individual performance review form is targeted towards reaching the strategy of the Forum Secretariat. |
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| Additional Comments and Suggestions | | |
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* I have a good understanding of the available HR processes and policies that are relevant to my job. |
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* The HR processes and policies available for my job are easily accessible. |
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* There is a reliance on established HR processes and policies to conduct my job rather than informal methods of ‘how things are done around here’. |
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* When I have a disagreement with a colleague/manager, I feel well supported by the organisation. |
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My induction has allowed me to:
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* At the end of my induction, I felt like I was ‘thrown in the deep end’ |
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| Additional Comments and Suggestions | | |
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* I understand HR’s role in the Forum Secretariat. |
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I believe that HR’s role currently provides the following:
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| Additional Comments and Suggestions | | |
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| * If you have any other comments on your experience for working with Forum Secretariat or suggestions for improvement, please fill in the text box below | | |
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