Fraud Training Quiz (7/21/2017)

1. Where can you check to see if the phone number is the same as the Bridge Number?

a. On the organization’s website

b. In Whois

c. On the organization’s GuideStar page

2. How are the fraudsters trying to get validated as authorized agents?

a. They are changing their member profile after creating it

b. They are sending in fake 501(c)(3)s

c. They are sending in real 501(c)(3)s

d. All of the above

3. How can you check to see if changes have been made to the member profile?

a. Click on the Audit Log in the organization’s power page

b. Click on the member name and then Audit Log in the member profile

c. Click on History in the member profile

4. What changes are you looking for when you open the Audit Log?

a. Any changes

b. Changes to the member profile email address

c. Changes to the member name

5. You should have a Lead check for fraud if a member profile is linked to how many different organizations?

a. 2 or more

b. 3 or more

c. 4 or more

d. 5 or more

6. You should escalate for fraud review if you see there are multiple Duplicate accounts when…

a. The possible duplicate accounts have [DO NOT USE] in the organization name

b. There are any possible duplicate accounts

c. The possible duplicate accounts have [DUPLICATE] in the organization name

7. If the fraud utility runs, you do NOT have to validate the agent…

a. For any reason

b. If the comment title says “Need review”

c. If the comment title says “Successfully Validated Agent”

8. If the fraud utility has not run,

a. You need to validate the agent, including checking Whois if you are validated by email domain

b. You do not have to validate the agent because the fraud utility tool always does that

c. You need to validate the agent, but do not need to check Whois