Surveys 2016 April F Front Counter Survey

Front Counter Survey

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Questions marked with a * are required Exit Survey

* Please rate your level of satisfaction regarding the help you received with your issue.   Very Satisfied   Somewhat satisfied   Neither satisfied or dissatisfied   Somewhat dissatisfied   Very dissatisfied       * How satisfied were you with the time it took to resolve your issue?   Very Satisfied   Somewhat satisfied   Neither satisfied or dissatisfied   Somewhat dissatisfied   Very dissatisfied       * Please rate your satisfaction on the professionalism and courtesy of the technician(s) that assisted you.   Very Satisfied   Somewhat satisfied   Neither satisfied or dissatisfied   Somewhat dissatisfied   Very dissatisfied       * How satisfied were you with the knowledge and expertise of the technician(s) assisting you?   Very Satisfied   Somewhat satisfied   Neither satisfied or dissatisfied   Somewhat dissatisfied   Very dissatisfied       * Have you visited the VCU IT Support Center in the past for service?   Yes   No       Do you have any additional comments you would like to add?

If you have any questions, please contact the VCU IT Support Center: Phone (804)828-2227 E-mail [email protected]