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2012
July
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GDBS Project Satisfaction - SAP Cameroon end user
GDBS Project Satisfaction - SAP Cameroon end user
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SAP Simple Business Model Process Improvement
Thank you in advance for taking the time to participate in the Cameroon SAP SBM Process Improvement Survey. Your input will help assess current processes and contribute to ongoing improvement efforts.
Please begin the survey now by clicking on the
Continue
button below.
Please provide your email address (optional).
Please select your business function.
-- Select --
Commercial (Sales)
Company secretariat
Corporate Relations
Facilities
Finance
Global Diageo Business Services (GDBS)
Human Resources
Innovation
Legal
Marketing
Procurement
Supply
Other
Please indicate your level of agreement with the following statements:
Agree strongly
Agree
Not sure
Disagree
Disagree strongly
The current processes in my area of work reflect the changes introduced by the SAP implementation.
I am well trained to use SAP.
The system is stable and reliable.
The data is of good quality.
Regarding my area of work, SAP has made ways of working simpler, faster, better.
After 15 months of use, overall I am satisfied with SAP.
Please provide any challenges or builds you would like the Review Team to consider.
I know who to contact for support.
Agree strongly
Agree
Not Sure
Disagree
Disagree strongly
Please rate your level of satisfaction with the following support teams:
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Business Support Network (Super Users)
Global support (Service Desk for SAP support only)
Process Improvement Officer
Data team
In what ways could your experience working with SAP be improved?
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