Grab Rail Evaluation | QuestionPro

What is the purpose of the item in question?

Assist you whilst bathing?

Assist you using the toilet?

Assist you around the home?

Assist your access to your home?

Are you able to grip well?

Yes

No

Sometimes

What kind of surface would you like the rail to have?

Smooth

Textured

Ribbed

No preference

Would you prefer another colour than white, if so what?

Yes

No

State colour

Overall, how would you rate our service so far?

Would you use our service in the furture?

Definately

Yes

No

Maybe

How satisfied are you with your service from [COMPANY]?

Extremely satisfied

Very satisfied

Neutral

Very dissatisfied

Extremely dissatisfied

How important is the positioning of your rail?

Extremely

Fairly

Not important

If you had a choice where you put the rail at the entrance, where would you prefer it?

On the outside wall

On the inside reveal

Have you got any suggestions that may assist us in this evaluation?

For your NEXT [PRODUCT] purchase, how likely are you to purchase from [COMPANY]?

Which of the following modes did you use to place the LAST order for [PRODUCT]?

What are the THREE main reasons you didn't purchase [PRODUCT] from [COMPANY]?

If you could change something about [COMPANY] what would it be?

Are there any other comments you have for [COMPANY]?