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Dear RTO,
You are invited to participate in a research study, which aims at establishing what the impact of the Australian Quality Training Framework (AQTF) Standards for Registered Training Organisations (RTOs) has had on these organisations.
This study is being undertaken as part of a Masters in Quality Management Program and will lay the foundation for future studies into this subject, but most importantly this study provides you an opportunity to voice your opinion about the impact of the AQTF Standards for RTOs on your organisation. The findings of this study will be disseminated to RTOs (on request) and to State and National Regulating Authorities to provide them an indication of the perceptions that exist about the implementation of the AQTF Standards for RTOs.
Please complete this survey, which will take upto 15 minutes of your time. Your participation in this study is completely voluntary and there are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. If you were wondering where did the researcher get your organisationÂ’s email address? Your organisation's email address was obtained from a public national database.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Siddharth Samuel on 04080 32856 or by email at the email address specified below.
It would be greatly appreciated if you could please complete and submit the survey by 1 October 2003.
Thank you very much in advance for your time and support. Please start with the survey now by clicking on the Continue button below.
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| YOUR ORGANISATIONÂ’ S REGISTRATION & AUDIT DETAILS |
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| * Please choose your organisationÂ’s category/provider type |
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| * Please choose the size of your organisation |
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| * Roughly how long has your organisation been operating as an RTO |
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| * In the last one year (since the implementation of the AQTF) has your organisation been audited by the Office of Training and Tertiary Education (OTTE) under the requirements of the AQTF Standards for RTOs |
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| * Has your organisation conducted an internal audit as per the requirements of the AQTF Standards for RTOs |
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| INFORMATION PROVIDED TO YOUR ORGANISATION ABOUT THE AUSTRALIAN QUALITY TRAINING FRAMEWORK (AQTF) |
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| * Please rate the value of information provided to your organisation to help it understand the requirements of the AQTF (this information could have been provided by the Australian National Training Authority (ANTA) and/or OTTE) |
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| * Which source did your organisation first approach to obtain information about the AQTF |
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| INTEGRATION OF THE AQTF STANDARDS FOR RTOS WITH OTHER QUALITY MANAGEMENT SYSTEMS (EG: ISO 9000, OTHER INDUSTRY STANDARDS) |
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| * Does your organisation have other quality management systems apart from the AQTF Standards for RTOs |
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| * Has your organisation integrated the requirements of the AQTF Standards for RTOs with other quality management systems used within your organisation |
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| * Please rate the integration process of the AQTF Standards for RTOs with other quality management systems used within your organisation |
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| DEVELOPMENT TIME & COSTS TO COMPLY WITH THE REQUIREMENT OF THE AQTF |
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| * How much time (months) did your organisation take to develop policies, procedures and systems to comply with the requirements of the AQTF |
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| Please rate the % of time (out of 100% of your staff's working hours) your organisationÂ’s staff spent on:
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| * Please rate the cost of developing policies, procedures, records management systems and other resources to comply with the requirement of the AQTF Standards for RTOs |
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| PURCHASE OF RESOURCES & SERVICES TO ASSIST YOUR ORGANISATION TO COMPLY WITH THE REQUIREMENTS OF THE AQTF STANDARDS FOR REGISTERED TRAINING ORGANISATIONS |
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| * Did your organisation hire consultants to provide assistance to your organisation in developing policies, procedures and systems to comply with the requirement of the AQTF Standards for RTO |
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| * What type of consultant did your organisation hire to assist it with developing policies, procedures and systems to comply with the requirement of the AQTF Standards for RTO |
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| * Please rate the cost of engaging a consultant to assist your organisaton to comply with the requirement of the AQTF Standards for RTOs |
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| * Did your organisation purchase resources and materials to assist your organisation with training and assessment to meet the requirements of the AQTF Standards for RTOs |
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| * Did you organisation purchase any electronic systems to assist with the development and maintenance of policies, procedures and records management to comply with the requirements of the AQTF Standards for RTOs |
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| ONGOING MAINTENANCE TO COMPLY WITH THE REQUIREMENTS OF THE AQTF |
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| * How much time (out of 100% of your staff's working hours) does your organisationÂ’s staff spend on maintaining documentation (policies, procedures and records management) to comply with the requirements of the AQTF Standards for RTOs |
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| * How would you rate the cost of maintaining documentation (policies, procedures and records management) to comply with requirements of the AQTF Standards for RTOs for your organisation |
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| PERCEPTIONS ABOUT THE AQTF STANDARDS FOR RTOS |
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| * Out of the 12 AQTF Standards for RTOs, which, if any, has your organisation had the most difficulty understanding and implementing (you can highlight more than 1 standard) |
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| Does your organisation believe that complying with the requirements of the AQTF Standards for RTOs has improved:
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| * Does your organisation believe that the AQTF Standards for RTOs are achieving their key objective of providing a nationally consistent, high quality vocational education and training system for all its stakeholders |
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| What suggestions would your organisation make for the improvement of the implementation of the AQTF standards for RTOs | | |
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| PARTICIPATION IN A TELEPHONE INTERVIEW AND THE OPTION OF RECEIVING A COPY OF THE RESEARCH REPORT |
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| * Would you like to participate in an telephone interview for this research |
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| Name: | | | | Telephone no: | | | | Email address: | | |
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| * Would you like a copy of the research report when it is completed. (Please note a copy of the research report will be sent to you via email) |
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| * In the last one year (since the implementation of the AQTF) has your organisation been audited by the Office of Training and Tertiary Education (OTTE) under the requirements of the AQTF Standards for RTOs |
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