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0%
 

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisified
How satisfied are you with the overall reliability of the Internet service your organization experiences?
 
 

All the time Very often Often Not very often Never
How often are there outages that prevent you from doing your work?
 
 

Less than 10 minutes 10 minutes to one hour One hour to four hours More than four hours Not applicable
When there are outages, on average how long are they in your estimation?
 
 
When there is an outage, to what extent are each of the following impacted?
Not impacted Slightly impacted Moderately impacted Very impacted
Your work
Your Department
Your company
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
My company is vulnerable to Internet Service outages.
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
My company is dependent on the reliable and dependable operation of the Internet.
 
 

Not disruptive A little disruptive Disruptive Somewhat disruptive Very disruptive
How disruptive would Internet outages be to your company?
 
 
 
 
   
 
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