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Hello:


You are invited to participate in a survey related to an internal assessment of NACC. This survey is completely independent from the VoW and covers NACC only.


Approximately 40 people will be asked to complete the survey that asks questions about employees' perception of the work environment, communication and other subjects.


It will take less than 10 minutes to complete the questionnaire.



Your participation in this study is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point.

But it is very important for us to learn your opinions therefore if you decide to participate to this survey, please complete it by Friday May 27th.



Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

If you have questions at any time about the survey or the procedures, you may contact Emmanuel Joly at 343-5737 or by email at the email address specified below.



Thank you very much for your time and support. Please start the survey now by clicking on the Continue button below.


 
 


Decision making
 
1 (very low) 2 3 4 5 6 7 8 9 10 (Very high)
On a scale of 1 to 10, how would you rate your ability to make business decisions without requesting management approval?
 

1 (Slow and tedious) 2 3 4 5 6 7 8 9 10 (Fast and easy)
When management approval is needed, how would you rate the approval process (On a scale of 1 to 10)?
 
 

* In your opinion, the criteria used to support business decisions (select only one):
Always change (difficult to keep up) Often change (requires some attention) Rarely change (easy to keep up)
 
 

* Would you say that, in NACC, the data needed to support decisions in a timely manner is (select only one):
Never available Rarely available Often available Always available
 
 


Focus and understanding of the business
 
 

* When it comes to analyzing our business, do you feel that tough and embarrassing questions can be openly asked (select only one)?
Strongly disagree Disagree Somewhat agree Agree Strongly agree
 
 

1 (Very low) 2 3 4 5 6 7 8 9 10 (Very high)
On a scale of 1 to 10, how would you evaluate your involvement in solving business/organization issues?
 
 

* Would you like to be more involved?
Yes No
 
 



Organization's alignment and communication
 
 

1 (very poor) 2 3 4 5 6 7 8 9 10 (Very strong)
On a scale of 1 to 10, how would you rate the level of teamwork among your peers?
 
 

1 (Very poor) 2 3 4 5 6 7 8 9 10 (Very good)
On a scale of 1 to 10, how would you rate the "top-down" communication flow in NACC (management to base and vice-versa)?
 
 

1 (Very poor) 2 3 4 5 6 7 8 9 10 (Very good)
On a scale of 1 to 10, how would you rate the "transversal" communication flow in NACC (between functions/departments/individuals)?
 
 

* In your department (such as CTO Product Marketing, Finance, DT Planning, etc), do you have clear tactics and objectives set every year (Select only one)?
Yes No Don't know
 
 

* Do you think that these tactics and objectives are aligned with NACC's strategy and goals (select only one)?
Yes No Don't know
 
 



Work environment
 
 

* In general, how would you characterize your working environment (select all that applies)?
 
Fun
 
Open
 
Exciting
 
Flexible
 
Overwhelming
 
Stressfull
 
Frustrating
 
Draining

 
 

1 (Very Low) 2 3 4 5 6 7 8 9 10 (Very high)
On a scale of 1 to 10, how would you qualify the level of politics involved in our organization?
 
 

1 (Very low) 2 3 4 5 6 7 8 9 10 (Very high)
On a scale of 1 to 10, how would you state your current level of motivation?
 
 

1 (Very low) 2 3 4 5 6 7 8 9 10 (Very high)
On a scale of 1 to 10, how would you state your current level of burnout?
 
 

* How would you qualify your work-life balance (select only one)?
Very poor Poor Acceptable Good Very good
 
 


Process Management
 
 

* In your opinion, do customer needs always prevail over processes (meaning must we do what it takes to get results, even if it requires not to fully comply with our processes)?
Yes No
 
 

* If you do not follow a process, what is the main reason for it (select only one)?
Save time Process inability to respond to special needs/requests No formal & clear process definition Processes are useless anyway
 
 

1 (Never stick to the process) 2 3 4 5 6 7 8 9 10 (Always stick to the processes)
On a scale of 1 to 10, how would you rate yourself when considering compliance to processes?
 
 

* How did you learn about the main processes you use in your job (select only one)?
Through a formal & structured training with materials (written documents) Through an informal training (mainly verbal learning) By yourself (when facing an issue)
 
 


Tools
 
 

1 (Very poor) 2 3 4 5 6 7 8 9 10 (Very good)
On a scale of 1 to 10, how would you qualify the tools you use in your job?
 
 



NACC's strategy
 
 

* Do you know NACC goals?
Yes No
 
 

* If asked, could you explain what is NACC's strategy to achieve these goals (select only one)?
Yes No Somewhat
 
 

* How did you learn about NACC's Strategy (Select only one)?
Written document Coffee Talk Your manager Peers Other
 
 

* Would you say that you understand it?
Yes No
 
 

Please identify the areas or reasons making NACC's strategy difficult to explain (select all that applies)?
 
Unclear alignment between goals for DT, NB and ET (TV's, iPod, Digital entertainment center, etc)
 
Fuzzy positioning of CTO versus Retail
 
Low understanding of long-term vision and goal(s)
 
Not aware of any strategy
 
Other

 
 

* Regarding the parts of NACC's strategy that you could explain, would you say that you understand them?
YES NO
 
Please contact [email protected] if you have any questions regarding this survey.
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