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  1. Surveys
  2. 2005
  3. November
  4. I
  5. IP Telepone System
0%
 
 
1. Hello:

You are invited to participate in our survey about the new IP Telephone System. In this survey, approximately 20 people will be asked to complete a survey that asks questions about the new IP Telephones. It will take approximately 10 minutes to complete the questionnaire. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Nancy James at 612-291-3697 or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
2. 
Was the deployment of your phone system smooth and on-time?
 
Smooth and On-Time
 
Smooth, but Delayed
 
Not So Smooth and On-Time
 
Not So Smooth and Delayed

 
 
 
How can we improve future phone system deployments?
   
 
 
 
What do you like about the phone system? Please be specific.
   
 
 
 
Waht don't you like about the phone system? Please be specific.
   
 
 
6. 
Was the training that you received adequate?
 
Yes
 
No
 
If No, Why Not?

 
 
7. 
How was the training delivered?
 
External Trainer
 
Peer/Manager (Store Resource)
 
Documentation Handed Out
 
No Training provided
 
Other
 

 
 
 
What would you do to improve the training that was provided?
   
 
 
9. 
Are the Cheat Sheets/Documentation being used?
 
Yes
 
No
 
Don't Have

 
 
10. 
Are the Cheat Sheets/Documenation Useful?
 
Yes
 
No
 
If No, Why Not?

 
 
 
Do you have any on-going technical issues?
   
 
 
 
Any Comments/Suggestions for Improvement?
   
 
 
13. 
Is this system better than what you had?
 
Yes
 
No
 
If No, Why Not?

 
Please contact [email protected] if you have any questions regarding this survey.
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