Jefferson County CASA Stakeholder Survey

Hello: Jefferson County CASA continuously strives to increase the effectiveness of the work we do. We value your feedback and believe your participation will help us identify program strengths and weaknesses so we may continue to make improvements as necessary. We ask that you give a general rating of your experience with CASA so that you may assist us by providing constructive feedback. We appreciate your time!

What is your role?

Please rate the following, with 1 - strongly disagree, 2 - disagree, 3 - neither disagree or agree, 4 - agree, 5 - strongly agree

CASA Volunteers share information and seek your assessment at appropriate times.

CASA Volunteers' participation speeds the process of the case.

CASA Volunteers enhance the family's or child's participation n the process of achieving permanency.

CASA Volunteers seem to understand the issues in their cases.

I consider the CASA staff to be responsive to my requests.

I consider the CASA staff to be responsive to my suggestions.

The CASA Volunteers' court reports provide information that affects the way I see the case.

Volunteer CASAs act professionally.

Volunteer CASAs understand the court system.

Volunteer CASAs understand the child welfare system.

Volunteer CASAs understand the needs of the children.

Volunteer CASAs respect my opinion.

Volunteer CASAs are working for the best interests of the children.

Volunteer CASAs make a difference with the chilren they serve.

Volunteer CASAs are prepared for the court hearings.

Volunteer CASAs make appropriate recommendations.

Volunteer CASAs are valuable to the courts.

I would like for Jefferson County CASA to serve more children.

It is important for Volunteer CASAs to attend court hearings.

Volunteer CASAs have a positive reputation in my community.

I usually request the assignment of a CASA Volunteer when:

My perception of the CASA Volunteer's role is:

I wish the Volunteers or CASA program would:

Please estimate the total number of cases you have worked in which a CASA Volunteer was assigned:

In what ways could CASA Volunteers serve children better?

In what ways could CASA Volunteers work better for you?

Do you have any other comments about CASA Volunteers?