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  1. Surveys
  2. 2011
  3. July
  4. J
  5. Juniper Dedicated Service Manager
0%
 
 
Dear Customer:



I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about your experience with your dedicated Juniper Service Manager. We appreciate your business and want to make sure we meet your expectations.

 
 
 
How often do you interact with your dedicated Juniper Service Manager ?
 
daily
 
once/week or more
 
2 to 3 times a month
 
once/month
 
every 2-3 months
 
2-3 times a year
 
 
 
Overall, how satisfied are you with your Juniper dedicated Service Manager ?
 
Very Unsatisfied
 
Unsatisfied
 
Somewhat Satisfied
 
Very Satisfied
 
Extremely Satisfied
 
 
 
How likely are you to keep using your dedicated Juniper Service Manager ?
 
Definitely
 
Probably
 
Might or might not
 
Probably not
 
Definitely not
 
Never used
 
 
 
Would you recommend using a dedicated Juniper Service Manager to others?
 
Definitely
 
Probably
 
Might or might not
 
Probably not
 
Definitely not
 
N/A
 
 
 
What recommendations would you offer for improving the Service Managers role and responsibilities ?
   
 
 
ImportanceSatisfaction
Not ImportantVery Important
Not SatisfiedVery Satisfied
12345N/A12345N/A
Customer Service
Project Management
Case Analysis
 
 
 
Thank you for your feedback.
 
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