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Surveys
2011
July
J
Juniper Dedicated Service Manager
Juniper Dedicated Service Manager
0%
Dear Customer:
I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about your experience with your dedicated Juniper Service Manager. We appreciate your business and want to make sure we meet your expectations.
How often do you interact with your dedicated Juniper Service Manager ?
daily
once/week or more
2 to 3 times a month
once/month
every 2-3 months
2-3 times a year
Overall, how satisfied are you with your Juniper dedicated Service Manager ?
Very Unsatisfied
Unsatisfied
Somewhat Satisfied
Very Satisfied
Extremely Satisfied
How likely are you to keep using your dedicated Juniper Service Manager ?
Definitely
Probably
Might or might not
Probably not
Definitely not
Never used
Would you recommend using a dedicated Juniper Service Manager to others?
Definitely
Probably
Might or might not
Probably not
Definitely not
N/A
What recommendations would you offer for improving the Service Managers role and responsibilities ?
Importance
Satisfaction
Not Important
Very Important
Not Satisfied
Very Satisfied
1
2
3
4
5
N/A
1
2
3
4
5
N/A
Customer Service
Project Management
Case Analysis
Thank you for your feedback.
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