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Please help us to flourish as a local business! Dollies & Dinosaurs are currently reviewing our business, as although our customers have been really positive about our service, our costs are currently too high to make the business viable with our current margins. We proudly came runner up in the local Richmond Dragon’s Den competition last summer and we currently have a large waitlist of people wanting to become sellers. Before we take on anymore clothes and organize future sales, we wanted to ask our current sellers and buyers on their views. This is very important to us and the decision on the future of our business rests upon the following!
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| * Are you a seller of clothes for D&D? |
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| * How satisfied have you been with the service offered by Dollies & Dinosaurs? |
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| Please rate each area of the business: |
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| * The Shopping hours at each sale suits my shopping needs. |
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| Please rate the importance of each of the following:
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| Which items would you be looking to buy at a D&D sale:
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| * Please add any items not currently offered by D&D: | | |
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| We now need to look at the current business model and percentages given to the seller, the charity and D&D. |
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| Please rate the process of being a D&D seller:
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We currently give back 40% of each sale to the seller once the item is sold. To make our business viable would you be happy as a seller to receive a lower percentage?
Please could you rate how happy you would be to still be a D&D seller with the following percentages for items sold:
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We also currently give 10% of each sale to our chosen children’s charity.
We are also looking at the current % given to the charity – please state your thoughts if % were as below:
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| * Charity Donation – how important is this to you |
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| * D&D are currently looking at the way we take in and sell your clothes. One idea is to pay the seller upfront for their clothes to reduce the huge amount of admin involved in tracing the item through the sales chain. Would this make you as a seller: |
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| * Returns policy – how important is the option for unsold clothes to be returned to the seller |
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| * D&D are looking at offering a mobile D&D truck and partner with local schools and nurseries as a potential frequent sales outlet – please rate whether this service would be of interest. |
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| * How regularly would you be interested to shop at the mobile D&D truck: |
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| * What time would most suit you for a mobile D&D truck to be available at your school/nursery: |
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* Please state any worries you might have if we offered this service?
We hope to be able to continue the service that we have been offering so please rate how important this is to you. |
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| * If you have any further comments please state these below: | | |
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| Many thanks for taking the time to answer all of our questions above. All your answers will be analysed and then Dollies & Dinosaurs will hopefully find the perfect business model to suit both the seller, the buyer, the charity and ourselves at D&D. |
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