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Hello:
You are invited to participate in our survey Korean Air, A380, Busan - Beijing Customer Satisfaction Survey. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Meeae Hur by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
How comfortable was Korean Air's A380's, Business Class Cabin?
   
 
 
 
Was the restroom of flight A380 comfortable and clean? Are there any suggestions?
   
 
 
 
How were the A380's inflight drink selection? Do you have any suggestions on what to add?
   
 
 
 
Did flight A380 have a good selection of readings,newspapers, journals, etc? Do you have any suggestions on what to add/remove?
   
 
 
 
How satisfied were you with our food selection and quality?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
Do you have any suggestions on what to add/remove to A380's food selection?
   
 
 
 
Did the A380 have all the supplies to make your flight convenient and enjoyable? If so please state what you liked, and if not please state what you would like to see added or removed.
   
 
 
How would you rate our overall agent's hospitality?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Cabin Crew
Ground Staff
 
 
 
Overall how satisfied were you with Korean Air's A380 flight?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied