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  1. Surveys
  2. 2005
  3. May
  4. K
  5. KTI Customer Satisfaction Survey
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Dear Customer:

We want to thank you for the opportunity to serve you. Please help us to better meet your needs by taking a couple minutes to let us know about your experience with KTI and our equipment.
 
 

How did you first learn about KTI?
 
Mailing
 
Call by representative
 
Trade show
 
Advertising
 
Word-of-mouth
 
Website
 
Search Engine
 
Other
 

 
 

How would you rate the overall business practices of KTI?
 
Excellent
 
Good
 
Fair
 
Bad
 
Unacceptable
 
 

Check all the industries that apply to your company.
 
Tag and Label
 
Envelope
 
Packaging
 
Business Forms
 
Newspaper
 
Folding Carton
 
Other
 

 
 
Please respond to the following questions pertaining to the purchase and installation of your KTI unit.
Strongly Agree Agree Neutral Disagree Strongly Disagree
The time frame in which I received information from KTI’s sales department was prompt.
The delivery of our KTI equipment was on schedule.
The installation process was painless.
The service representative performed in a professional manner.
The invoicing process was professional.
 
 
 
Additional Comments
   
 
 
Please respond to the following questions pertaining to the value of your KTI experience.
Strongly Agree Agree Neutral Disagree Strongly Disagree
Our KTI unit adds exceptional value to our process line.
The equipment lived up to our expectations
Any problems were dealt with in a professional manner.
I will purchase another KTI unit when the need arises.
I would recommend KTI to a colleague.
 
 
 
Additional Comments
   
 
 
 
If you would like a KTI representative to contact you about this survey or for any other reason, please fill in your contact information in the space provided.
   
 
Please contact [email protected] if you have any questions regarding this survey.
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