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Surveys
2005
December
L
Laexport Customer Service
Laexport Customer Service
0%
Dear Customer:
As the manager of Laexport I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for a shipping on your next winning auction with Laexport. We hope that you will accept this as a token of our good will.
Sincerely,
Aristote Matshoko
Manager
In thinking about your most recent experience with Laexport, was the quality of customer service you received:
Very Poor
Somewhat Unsatisfactory
About Average
Very Satisfactory
Superior
If you indicated that the customer service was unsatisfactory, would you please describe what happened?
The process for getting your concerns resolved was:
Very Poor
Somewhat Unsatisfactory
About Average
Very Satisfactory
Superior
Would you please take a few minutes to describe what happened?
Are there any other comments about the customer service representative you would like to add?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Considering the total package offered by Laexport including customer service, product features and benefits, and cost; how satisfied are you with Laexport?
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
If you have any comments or concerns about this survey please Contact: -
Laexport
Aristote Matshoko
Rue de l'Industrie 65
Bussigny, Vaud, 1030
Switzerland
Laexport
Harry Matshoko
13509 Earlham Dr.,
Whittier, California, 90602
United States
Please contact
[email protected]
if you have any questions regarding this survey.
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