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You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.


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Please click on the following url to load the Lenovo website: Lenovo Think Portal
 
 
 
* If you are looking to buy Lenovo notebooks, desktops, monitors, upgrades or accessories, is it easy to tell where to go from the Lenovo homepage (www.lenovo.com/cc, cc=country code) ?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult
 
Comments/Suggestions for Improvment
 
 
 
On the ThinkPad/ThinkCentre page (www.lenovo.com/think/cc), is it easy to tell where to go to find the particular product or information you are looking for ?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to locate the Notebook finder or Desktop finder ?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Does the Notebook/Desktop Finder make it easier to find a notebook or desktop that meets your requirements (Finder is available on jp, cn, au sites) ?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
On the Thinkpad Notebooks or ThinkCentre Desktops page, do you find the information on "Products" and "Features" tabs easy to use and helpful in your buying decision?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
On the Thinkpad Notebooks or ThinkCentre Series page, do you find the information on "Products" and "Features" tabs easy to use and helpful in your buying decision?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to compare product features and prices of the products/models you are looking for?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Will it be useful to compare Notebooks and Desktops?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to look up detailed product specification of the product/model you are interested in?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to add products to the shopping cart/trolley?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to find and add accessories your require?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to look up payment options?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to look up delivery charges?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to look up warranty information?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to look up online ordering security information?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to look up Lenovo contact number?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to email Lenovo for help?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to request a quote from Lenovov?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to find a dealer (available on nz site)?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to find upgrades and support information?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to find downloads and drivers?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is it easy to look up support information?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult

 
 
 
Is the support information easy to understand and helpful?
 
Easy
 
Somewhat Easy
 
Somewhat Difficult
 
Difficult
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Please contact [email protected] if you have any questions regarding this survey.
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