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Surveys
2017
March
L
LLM Customer Satisfactions Survey
LLM Customer Satisfactions Survey
Customer Service Survey on Lim-Loges & Masters
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Exit Survey
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Q1 out of 10: Which of our Services did you use recently?
Executive Search
Transition Management - Coaching
Transition Management - Team Workshops
Transition Management - Organisational Development
Interim Management - Management Assessment
Interim Management - crisis support
Other
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How did you come to know Lim-Loges & Masters and its services?
Referral from am industry contact
Im in contact with one of the consultants at LLM
Through its Website / LinkedIn
Im a returning client / candidate
Other
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What did you appreciate most about our service? (tick as relevant)
Speed of response and delivery
Professionalism
Relevance to our industry
Ability to customise as needed
Quality of candidates, communication and documents
All of the above
Other
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Would you use Lim-Loges & Masters again?
Absolutely Yes!
Maybe
No
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We exist to serve. Please tell us how we can improve:
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How would you describe your experience with the Consultant(s) at Lim-Loges & Masters?
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How would you describe your experience with the Support Staff at Lim-Loges & Masters (receptionist, researchers, project coordinator, admin etc)?
Good - they were efficient and responsive
Average - at times there was a lag in response, but satisfactory in general
Cant remember - it made no difference to the project
Other comments
What is the size of your company in Asia pacific?
1-50 staff
51-100 staff
101-300 staff
301-500 staff
500 - 990 staff
more than 1000
What are some of your corporate challenges?
General economy
Lack of capable staff
Lack of the right management tools in decision making
Too much change and lack of clarity
Profitability
Other
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Would you be open to being quoted?
Yes, I agree to being quoted as a representative of my company.
No, I do not agree to being quoted.
You have come to the end of our Customer Satisfaction Survey. We take every feedback seriously and thank you for the time you've taken to provide us with comments. Lelia Lim, Managing Partner, Asia Pacific
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