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Exit Survey
 
 
We are interested in how you believe you perform on the job. Please answer the following questions. Thank you, we appreciate your feedback.
 
 
 
I'm productive with the time spent working on the tasks assigned to me.
 
Almost all of the time
 
Most of the time
 
Half of the time
 
1/4th of the time
 
less than 1/4th of the time
 
 
 
I meet the target qoutas and goals.


 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Overall productivity in getting the job done is:


 
Excellent
 
Good
 
Average
 
Below average
 
Poor
 
N/A
 
 
 
I go beyond what is expected of me to make customers happy.



 
Yes, I always do so
 
Yes, occasionally
 
I work as much as is expected of me
 
I work less than what is expected of me
 
 
 
I respond quickly and courteously to fulfill customers' needs.



 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
The overall quality of service that I provide is:



 
Excellent
 
Good
 
Average
 
Below average
 
Poor
 
N/A
 
 
 
What is it that helps you to be productive and provide quality service?
   
 
 
 
What would help you to be more productive and provide higher quality service?
   
 
 
 
Overall, how satisfied are you with your job?

 
Dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
Compared to a year ago, how would you describe your current job satisfaction level?
 
Much less satisfied
 
Somewhat less satisfied
 
Same
 
Somewhat more satisfied
 
Much more satisfied
 
 
How do you feel about the following statements about the company?
Strongly disagree    Somewhat disagree    Neutral    Agree    Strongly Agree    N/A
Company leadership has made changes which are positive for me.
Company leadership is responding to the important external issues.
Company leadership is responding to the important internal issues.
I am enthusiastic about the change in the company.
I am personally committed to the changes being implemented in the company.
 
 
How satisfied are you...
Very dissatisfied     Somewhat dissatisfied     Neutral     Somewhat satisfied     Very satisfied     N/A
With the leaders in your company as positive role models?
Your direct supervisor as a positive role model?
That your supervisor cares about and is responding to the issues that are important to you?
With your own morale?
With the morale of your co-workers?
With the team spirit in your work environment?
With the professionalism of your co-workers?
That your work gives you a feeling of personal accomplishment?
That you receive appropriate recognition for your contributions?
With the empowerment you have to influence the quality of your work?
With your ability to maintain a reasonable balance between your family life and your work life?
That your compensation matches your responsibilities?
With your overall job security?
With the amount and frequency of informal praise and appreciation you receive from your supervisor?
With the company as a place to work?
 
 
 
What is the best thing about working for this company?
   
 
 
 
What bothers you most about working for this company?
   
 
 
 
What could the company do to enhance your satisfaction as a company employee?
   
 
 
 
Thank you for your feedback.
 
 

Work Support and Job Climate Survey:



We are interested in your feedback about your work environment. Please complete the following survey so that we may have a clear idea of your opinions about your IT needs. Thank You.
 
 
 
Not   
important   
Don't   
care   
Somewhat   
important   
Important    Very
important
You are provided with challenging assignments
You are paid for overtime hours worked
You work on assignments you can be proud of
You can work flexible hours
You have access to IT specific training
The job provides a high salary
Training is emphasized
You get regular feedback on your work
There is a cordial work atmosphere
Creative solutions are encouraged
You can work on a variety of projects
The strategic role of IT is emphasized
 
 
Please indicate how SATISFIED you are with each of the following factors in your current job.
Not    
satisfied    
Neutral     Somewhat    
satisfied    
Satisfied     Very    
satisfied    
Travel
Workplace respect
Overtime policy
Management
Office space
Health benefits
Salary
Company reimbursement
Dress code
Opportunities for advancement
Parking
Training program
Moving expense reimbursement
 
 
 
If you could make one change in your job, what would it be?
   
 
 
 
What is your current IT/IM position?
 
IT/IM Staff
 
IT/IM Director
 
 
 
What is the total staff employment of your department/agency?
(Specify # of each complement type)

Permanent Staff:
   
Part-Time Staff:
   
Consultants:
   
Other (Specify #):
   
 
 
 
Is it possible within budget constraints, to move from your current situation to your desired situation?
 
Yes
 
No
 
 
 
If yes to the previous question, how long will it take (specify time in years)?
   
 
 
 
If no to the previous question, is there anything you plan to do about the gap?
   
 
 
 
Do you think there are shortages of IT personnel, in the short term (1-2 years)?
 
Yes
 
No
 
 
 
If yes, in what area of specialization might the shortage be?
   
 
 
 
Do you think there will be shortages of IT personnel, in the long term (3+ years)?

 
Yes
 
No
 
 
 
If yes, in what area of specialization might the shortage be?
   
 
 
 
In very specialized IT skill areas, would centralized hiring of one individual moving from department to department on a project basis, work for you?
 
Yes
 
No
 
 
 
What do you see as the most pressing issues for IT in the following areas...

Recruitment:
   
Career Development:
   
Retention:
   
 
 
 
Finally, please tell us about yourself. This information will be used to help classify your answers.

What is your current position?



 
Architect
 
IT Manager
 
Programmer
 
IT Support
 
Other
 
 
 
Gender
 
Male
 
Female
 
 
 
Name (Optional):
   
E-mail address
   
 
 
 
What is the ideal make-up of your IT workforce to be?
(Specify # of each personnel type)

Permanent Staff:
   
Part-Time Staff:
   
Consultants:
   
Other (Specify #):
   
 
 

Thank you very much for your time.