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We are interested in how you believe you perform on the job. Please answer the following questions. Thank you, we appreciate your feedback. |
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I'm productive with the time spent working on the tasks assigned to me. |
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I meet the target qoutas and goals.
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Overall productivity in getting the job done is:
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I go beyond what is expected of me to make customers happy.
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I respond quickly and courteously to fulfill customers' needs.
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The overall quality of service that I provide is:
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| What is it that helps you to be productive and provide quality service? | | |
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| What would help you to be more productive and provide higher quality service? | | |
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Overall, how satisfied are you with your job?
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Compared to a year ago, how would you describe your current job satisfaction level?
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How do you feel about the following statements about the company?
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| What is the best thing about working for this company? | | |
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| What bothers you most about working for this company? | | |
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| What could the company do to enhance your satisfaction as a company employee? | | |
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Thank you for your feedback. |
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Work Support and Job Climate Survey:
We are interested in your feedback about your work environment. Please complete the following survey so that we may have a clear idea of your opinions about your IT needs. Thank You. |
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Please indicate how SATISFIED you are with each of the following factors in your current job.
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| If you could make one change in your job, what would it be? | | |
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What is your current IT/IM position?
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| What is the total staff employment of your department/agency? (Specify # of each complement type)
Permanent Staff: | | | | Part-Time Staff: | | | | Consultants: | | | | Other (Specify #): | | |
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Is it possible within budget constraints, to move from your current situation to your desired situation? |
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| If yes to the previous question, how long will it take (specify time in years)? | | |
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| If no to the previous question, is there anything you plan to do about the gap? | | |
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Do you think there are shortages of IT personnel, in the short term (1-2 years)? |
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| If yes, in what area of specialization might the shortage be? | | |
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Do you think there will be shortages of IT personnel, in the long term (3+ years)?
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| If yes, in what area of specialization might the shortage be? | | |
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In very specialized IT skill areas, would centralized hiring of one individual moving from department to department on a project basis, work for you?
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| What do you see as the most pressing issues for IT in the following areas...
Recruitment: | | | | Career Development: | | | | Retention: | | |
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Finally, please tell us about yourself. This information will be used to help classify your answers.
What is your current position?
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| Name (Optional): | | | | E-mail address | | |
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| What is the ideal make-up of your IT workforce to be? (Specify # of each personnel type)
Permanent Staff: | | | | Part-Time Staff: | | | | Consultants: | | | | Other (Specify #): | | |
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Thank you very much for your time. |
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