Locus: Teamwork Satisfaction Survey Template

My department encourages teamwork.

Strongly Disagree

Somewhat Disagree

Neutral

Somewhat Agree

Strongly Agree

N/A

Team members are held accountable for the decisions they make.

Work assignments are distributed fairly.

Sufficient effort is made to get the opinions and ideas of employees.

There is good alignment between my department and others with whom I need to coordinate.

My department knows enough about other related departments within the company.

Overall, how satisfied are you with the spirit of teamwork within [Company]?

Thank you for taking the time to complete our Customer Support Satisfaction Survey. We appreciate your honest feedback. Please answer all of the following questions and click on the "Submit Survey" button when you are done.

How satisfied are you with the OVERALL quality of service you received?

Very satisfied

Somewhat satisfied

Dissatisfied

Very dissatisfied

N/A

Do you consider the problem resolved?

Yes

No

Was your question or issue resolved the first time you contacted technical support?

Yes

No

How satisfied are you with this particular phone support experience?

Did you attempt to use our online support web site before making this call?

Yes

No

If yes, how satisfied were you overall with this online support experience?

How satisfied are you with our technical support in general?

We sincerely appreciate any comments or suggestions you have. This will help us improve our service in the future.