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  1. Surveys
  2. 2005
  3. June
  4. L
  5. Loyalty Survey
 
How likely is it that you will recommed sweet snack to a friend or colleague
Very Unlikely
1
2
3
4 		Maybe
5
6
7
8
9 		Very Likely
10
 
 
 
 
Comments and suggestions about sweet snack
   
 
 
Please rate the following characteristics of the service representative on a scale from 1 to 5, where 1 means poor service and 5 means excellent service. If you did not deal with a service representative, please select 6.
1
Poor 		2
Fair 		3
Good 		4
Very Good 		5
Excellent 		6
N/A
Knowledge of the product
Courteousness
Willingness to help
Efficiency/quickness
Ability to complete transaction
 
 
How did the product's price compare to your expectations?
Poor Fair Good Very Good Excellent
 
 
 
 
Why was the product purchased?
 
Purchased for self
 
Bought by someone else at my request
 
Gift from someone else
 
Family purchase
 
Business purchase
 
Other
 
 
 
 
How would you rate the overall value of this product?
1 - Very low value 2 3 4 5 - Very high value
 
 
 
Name
   
Address
   
City
   
State
   
Zip
   
Email
   
Phone
   
Fax
   
 
 
 
Questions Comments you might have:
   
 
 
How did the product's price compare to your expectations?
Poor Fair Good Very Good Excellent
 
 
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