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This survey is part of a Marketing Plan, produced by students currently undertaking BSB126 at QUT.


Hello:

You are invited to participate in a student survey which features Lindts new White Hot Chocolate. In this study, 50 male and 50 female is needed to complete the study requirements. The survey asks questions about your view of this described product and how it compares to other hot beverage products. It will take approximately 4 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Janne Loekken at 0407173479 or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
1. 
* Gender
 
Male
 
Female
 
 
 
* 2. To which of these age groups do you belong?
 
<24
 
25-34
 
35-44
 
45-54
 
>55
 
 
 
* 3. To which of these age groups do you belong?
 
<24
 
25-34
 
35-44
 
45-54
 
>55
 
 
4. 
Do you drink hot beverages?
 
Yes
 
No
 
 
5. 
Which of these Hot beverages have you heard of?
 
Nestle hot chocolate
 
Jarrah milk hot chocolatte
 
Jarrah White hot chocolatte
 
Cadbury Velvet Milk Hot Chocolate
 
Swiss Miss
 
Vittoria Chocochino
 
Nestle flavoured hot drinks
 
Nescafe flavoured hot cofees
 
Cadbury hot chocolate

 
 
6. 
Which of these hot beverages have you ever tried?
 
Nestle hot chocolate
 
Nestle flavoured hot drinks
 
Cadbury Velvet Milk Hot Chocolate
 
Cadbury hot chocolate
 
Jarrah hot chocolate
 
Jarrah white hot chocolate
 
Nescafe flavoured hot cofees
 
Vittoria Chocochino
 
Swiss Miss

 
 
7. 
Which of these hot beverages have you tried in the last three months?
 
Nestle hot chocolate
 
Nestle flavoured hot drinks
 
Cadbury Velvet Milk Hot Chocolate
 
Cadbury hot chocolate
 
Jarrah hot chocolate
 
Jarrah white hot chocolate
 
Nescafe flavoured hot cofees
 
Vittoria Chocochino
 
Swiss Miss

 
8. 
Please read the following description of a new hot beverage product concept.

Concept Description:
[ Lindt Lindor have produced an innovative concept in drinking chocolate, soon to be on the shelves in Australian food stores. The white hot chocolate will contain the finest of Lindt Lindors white chocolate already on the market.Imagin Snow white flakes of premium white milk chocolate truffle infused into a blend of instant white hot chocolate mixture. With the added bonus of vitamin D. The result- A swirly rush of rich creamy, milky chocolate in a hot steaming mug to comfort your senses during the winter blues. ]
 
 
 
9. Overall, what is your reaction to the described product?
 
Poor
 
Fair
 
Good
 
Very Good
 
Excellent
 
 
10. Please tell us how the described product would rate on the following attributes.
1
Not At All Descriptive
2
Somewhat Descriptive
3
Descriptive
4
Very Discrptive
5
Completely Descriptive
A brand I can trust
High quality
Well composed
An everyday product
Nutritous
Exclusive
Indulging
A treat
Good value
 
 
 
11. What is it that you like about Lindts White Hot Chocolate? Please enter as many items as you wish.
   
 
 
 
12. What do you like least about Lindts White Hot Chocolate?
   
 
 
 
13. What would be your main reason for buying the product?
   
 
 
 
14. Overall, how interested are you in buying this product if it were available? Please check one.
 
Not at all Interested
 
Not Very Interested
 
Neither Interested nor Uninterested
 
Somewhat Interested
 
Very Interested
 
 
 
15. Which of the following best describes your need for this product?
 
I really need this product because there is no Hot Beverage on the market featuring 'Real' White Chocolate.
 
This is an improvement over what I currently use .
 
It seems okay but would do nothing more for me than what I'm using now.
 
My current product would serve me better.
 
You've got to be kidding. Why would I need this product?
 
 
 
16. Based on the description, what price would you expect to pay for a 250g packet of Lindts instant white hot chocolate?
   
 
 
 
17. Assuming the new product is priced comparably to other major brands, would you say it is a...
 
Very poor value
 
Somewhat poor value
 
Average value
 
Fairly good value
 
Very good value
 
 
 
18. In what ways does the described product appear to be superior to other hot beverage brands?
   
 
 
 
19. Overall, what would be your most important factors in choosing a Lindts White Hot Chocolate? Please check three.


 
Look and feel of product
 
Texture of product
 
A treat for me
 
Shelf location
 
Value for money
 
Taste of product
 
No comparative product on the market
 
It is a Lindt product
 
A treat for guests
 
Packaging of product

 
 
 
20. Other than the product itself, which of the following would most influence you when deciding to buy Lindts White Hot Chocolate? Please check three.
 
Ad on the Internet/Web site
 
Ad on TV
 
Ad in Magazine
 
Ad on Radio
 
Ad in mailbox
 
Ad in the Supermarket
 
Word-of-mouth
 
Other

 
 
21. 
Which of these names do you think would sute the product?
 
Lindt Blanc Truffle Delight
 
Lindt White Truffle Delight
 
Lindt White hot Chocolate
 
Lindt Instant White Chocolate
 
Lindt Exclusive white hot Chocolate
 
 
22. 
* To make sure we have spoken to a good cross section of the community; What is the annual joint income before tax of the household?
 
Under 10 000
 
10 000 - 20 000
 
20 000 - 40 000
 
40 000 - 60 000
 
60 000 - 80 000
 
80 000 - 100 000
 
100 000 or higher
 
Please contact [email protected] if you have any questions regarding this survey.
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