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Dear Customer:



The management of MKW Gift Baskets want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for $5 off your next purchase. We hope that you will accept this as a token of our good will.



Sincerely,


MKW Gift Baskets
 
 
How satisfied are you with MKW's gift basket regarding the following items?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Overall quality
Value
Purchase experience
 
 
 
How likely are you to purchase a gift basket again?
 
Definitely
 
Probably
 
Probably not
 
Definitely not
 
 
 
Would you recommend MKW Gift Baskets to others?
 
Definitely
 
Probably
 
Probably not
 
Definitely not
 
 
 
Would you recommend MKW Catering & Flowers to a friend?
 
Yes
 
No
 
 
 
For your NEXT gift basket purchase, how likely are you to purchase from MKW Gift Baskets?
 
Definitely
 
Probably
 
Probably not
 
Definitely not
 
 
 
What recommendations would you offer for improving MKW's gift baskets?
   
 
 
Overall, how satisfied are you with the gift basket?
 
Very Unsatisfied
 
Unsatisfied
 
Somewhat Satisfied
 
Very Satisfied
 
Extremely Satisfied
 
 
 
Compared to other gift baskets that are available, would you say that MKW's gift basket is...
 
Much better
 
Somewhat better
 
About the same
 
Somewhat worse
 
Much worse
 
Don't know or never bought
 
 
 
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration.
 
 
 
How likely are you to purchase a gift basket again?
 
Definitely
 
Probably
 
Probably not
 
Definitely not
 
Please contact [email protected] if you have any questions regarding this survey.
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