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Surveys
2005
June
M
MKW Gift Baskets
MKW Gift Baskets
0%
Dear Customer:
The management of MKW Gift Baskets want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for $5 off your next purchase. We hope that you will accept this as a token of our good will.
Sincerely,
MKW Gift Baskets
How satisfied are you with MKW's gift basket regarding the following items?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall quality
Value
Purchase experience
How likely are you to purchase a gift basket again?
Definitely
Probably
Probably not
Definitely not
Would you recommend MKW Gift Baskets to others?
Definitely
Probably
Probably not
Definitely not
Would you recommend MKW Catering & Flowers to a friend?
Yes
No
For your
NEXT
gift basket purchase, how likely are you to purchase from MKW Gift Baskets?
Definitely
Probably
Probably not
Definitely not
What recommendations would you offer for improving MKW's gift baskets?
Overall, how satisfied are you with the gift basket?
Very Unsatisfied
Unsatisfied
Somewhat Satisfied
Very Satisfied
Extremely Satisfied
Compared to other gift baskets that are available, would you say that MKW's gift basket is...
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don't know or never bought
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration.
How likely are you to purchase a gift basket again?
Definitely
Probably
Probably not
Definitely not
Please contact
[email protected]
if you have any questions regarding this survey.
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