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  1. Surveys
  2. 2005
  3. May
  4. M
  5. My Philippines Island
0%
 
 
Dear Guest,


We want to make your stay a memorable holiday experience and we hope to see you again. To help us better serve you and other holiday maker, please take a moment and fill out the following survey to let us know how we are doing at the My Philippine Island



Thank you for kind assistance
Sincerely, The Management & Staff
 
 
 

Why did you choose to stay with us?
 
Previous visit
 
Attending meeting
 
Bus tour
 
Walk-in
 
Referral by airline
 
Friend or relative
 
Internet
 
AAA or Mobil tour guide
 
Advertising billboard
 
Newspaper
 
Article
 
Radio
 
Magazine
 
Special package rate
 
 
Other
 
 
 
 
Who made the reservation?
 
family member
 
travel agent
 
meeting planner
 
secretary
 
friend
 
self
 
Other
 
 
 
 
What could we do in the future to improve our service?
   
 
 
 
Name
   
Address
   
City
   
County
   
Post Code/Zip Code
   
Email Address (Optional)
   
 
 
 
Any other comments or suggestions
   
 
 
 
Excellent Good Average Below average Poor N/A
Overall, how would you rate our staff's hospitality? (Friendliness, courtesy, responsiveness)
Overall, how would you rate community public areas?
Overall, how would you rate the value for the price paid?
Overall, how would you rate the villa ability to provide a relaxing atmosphere?
 
 
Please rate the following:
Excellent Good Average Below average Poor N/A
Decor
Cleanliness
Condition of rooms
Housekeeping services
Heating/cooling within the room
 
 
Value
1 2 3 4 5
The villa is a good value for money
Prices are competitive
 
 
Check only three responses.
Please check THREE most important reasons why you selected the MyPhilippineIsland on this visit.
 
I wanted to try something new
 
Villa facilities are very good
 
I saw advertising for the holiday house to let
 
I like the environment
 
The courtesy and friendliness of the employees
 
My travel agent recommended the villa
 
I prefer staying at a new house
 
When I stay in town, I almost always stay at this villa
 
My organization chose you
 
Recommended by a friend/relative
 
Room rate/package price
 
I like the accessibility of a theme park
 
I like the location
 
I like the entertainment
 
Other
 

 
 
Please rate Villa for the following services
Excellent Very Good Good Fair Poor
Pleasant greeting and being helped by member of staff
Minimal waiting time in line at "check-in"
Reservation in order when I arrive
Bell person telling me about Villa facilities
Housekeeping services timely and efficient during your stay
A "quality" room amenities package (shampoo, soaps, etc.)
Prompt "room service" delivery
A "quality" Villa's amenities.
Community amenities such as swimming pool, tennis court,basketball court etc.
Security
 
 
 
Overall, how would you rate MyPhilippineIsland?
 
Excellent
 
Good
 
Average
 
Poor
 
Terrible
 
Not Sure
 
 
 
How satisfied are you with your service from MyPhilippineIsland
 
Extremely satisfied
 
Very satisfied
 
Neutral
 
Very dissatisfied
 
Extremely dissatisfied
 
 
 
Would you recommend MyPhilippineIsland to a friend?
 
Yes
 
No
 
Not Sure
 
 
 
If no, why not?
   
 
Please contact [email protected] if you have any questions regarding this survey.
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