NASMHPD: OCA Survey | QuestionPro

Does your state have an Office of Consumer Affairs?

Yes

No

If yes to the previous question, please enter name and contact information of the director?

If no, please enter name and contact information of the person who organizes OCA related activities in your state?

How many staff people are in the OCA?

How many are contract employees?

What are the percentages of the positions? Senior management vs. staff?

Who does the director report to?

Are there any OCA outside of the state central office? Please check

State Hospitals

Community Agencies

Managed Behavior Health Organizations

Other

Do these positions require formal job requirements?

Director: yes no

Staff: yes no

Are educational requirements necessary for these positions?

Director: yes no

Staff: yes no

Do they need to have knowledge of consumer movement?

Director: yes no

Staff: yes no

Is knowledge of MH systems a prerequiste?

Director: yes no

Staff: yes no

Is communication skills an important asset?

Director: yes no

Staff: yes no

Is advocacy experience a requirement?

Director: yes no

Staff: yes no

In fund allocations, which areas recieve funding through OCA resources?

Peer Run Program

Service Evalution

Consultants

Host Conferences

Recipient Conference Scholarships

With the many activities OCA may be doing, technical assistance may be necessary? Would you like to have technical assistance?

Yes

No

If yes to previous question, what type of assistance would you like to have?

On Site

Reference Material

Telephone Support

Mutual Support

Training Conference

Rank the following statements regarding OCA involvement in policy/planning successes.

Impact on Managed Care
Foster Recovery Vision throughout Agency
Changes in rules/reg/contract requirements
Person centered planning
Improvement in informed consent
Restraint and Seclusion Policies
Impact on System Transformation