Surveys 2015 May N New customer - Only Ship-to Survey

New customer - Only Ship-to Survey

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Exit Survey

Thank you for choosing Lincoln Electric Cutting Systems. As part of our efforts to improve customer service, we want your feedback to rate your initial customer experience. We would appreciate your time in providing this information and value your opinion. Your survey responses will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [email protected] or call 866-571-1066 ext. 110.  I Agree       Were you looking at any other machines besides Torchmate?   No   Yes   If Yes – Please enter the Brand Name considered and why you chose Torchmate instead.       Were you easily able to locate your Packing List & Instruction Manual?   Yes   No       What types of credit cards do you have (Select all that apply)?   Yes   No   Not Sure - Please explain below   Back Ordered Item(s) - Was this communicated to you? - Please explain below.   Please Explain         Have you contacted our Tech Support Dept. for anything?   Yes   No   If YES were they helpful? If NO, do you know how to reach them?       Have you considered our on-site training program or plasma cutting consumables?   Yes   No       Is there anything additional we can help you with at this time?

Thank you for your time and feedback. If you have questions at any time about the survey or the procedures, you may contact [email protected] or call 866-571-1066 ext. 110.