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  1. Surveys
  2. 2013
  3. May
  4. O
  5. Online Stock Trading
0%
Exit Survey
 
 
Hello stock trader/investor. We are currently writing a paper regarding online stock trading experience of users. In this regard, we would like to request you to be one of our respondents. We will be treating your response with utmost confidentiality. Data will only be presented collectively in the finished paper.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
What is your age?
 
24 years and below
 
25 to 34 years old
 
35 to 49 years old
 
50 years old and above
 
 
 
Gender:
 
Male
 
Female
 
 
 
Educational Attainment:
 
High School
 
Technical/Vocational
 
College
 
Master
 
Doctorate
 
 
 
Work/Job Classification:
 
Government
 
Private
 
Self-employed
 
None
 
 
 
Primary Trading Portal: (Choose only one. If using two or more portals, choose the most preferred portal)
 
AB Capital Online
 
Col financial
 
ABACUS Online
 
2Trade Asia
 
Philstocks.ph
 
First MetroSec
 
Angpin Online
 
RCBC Trade
 
BPITrade
 
Wealth Sec
 
 
 
No. of Years using the portal:
 
less than a year
 
1-3 years and 11 months
 
4-6 years and 11 months
 
more than 6 years
 
 
How do you perceive the following:
Strongly Agree Agree Disagree Strongly Disagree
1. The online trading portal is useful for searching stocks’ information.
2. The online trading portal can generate more profits than phone-based or other stock trading methods.
3. Using the online trading portal will enhance my effectiveness in stock trading.
4. The online trading portal is easy to use.
5. Navigating the menus, buttons, links and features of the online trading portal do not require a lot of mental effort.
6. Operating the portal can be learned without assistance from other experienced users.
7. The costs for online trading transaction are very low.
8. The speed of online trading transaction is very fast.
9. Private personal information sent via Internet with regard to online stock trading is secured.
10. If online trading errors occurred, I am confident that compensation will be given to the right party.
11. The measures to prevent the occurrence of fraud and hacker intrusion while trading online are adequate.
12. I am familiar with all the features of my online stock trading account.
13. Using online trading is entirely within my control.
14. I have the resources, knowledge and ability to use an online trading portal.
 
 
Listed below are problems that may occur in using a stock trading portal. Based on your experience, please check how frequent a specific error occurs.
(Always – error occurs more than seven times a month
Seldom – error occurs 1 to 7 times a month
Never – error never occur)
Always Seldom Never
1. Unable to login.
2. Unable to trade (can log-in in the system but unable to trade).
3. Unable to access the portal (the website is totally not accessible).
4. Unable to use some features. (charting, links, menus, etc.)
5. Encountering unexpected/unusual error/s.
6. Portal runs very slow.
7. Delayed posting of transaction/s.
8. Unexpected or unannounced maintenance.
9. No response or the system hangs while in the middle of operation.
10. Text, images, buttons and links incorrectly displayed.
11. Balance not updated or incorrectly displayed.
12. Presence of unusual components/objects/messages in the portal.