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Surveys
2016
June
P
Panamax Customer Satifaction Survey
Panamax Customer Satifaction Survey
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Hello: You are invited to participate in our Customer Satisfaction survey. In this survey, we are gathering information about our products and services. It will take approximately 10 minutes to complete the questionnaire. Your participation in this survey is completely voluntary. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Manoj Jain (Global Head Marketing) at +18453510253 or by email at the email address
[email protected]
. Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
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Name of the Respondent
*
Name of the Company
*
Please select the most relevant business line of your company
Telecom Operator
Service Provider
Financial Institution/Bank
Broadband/ISP
Voice Carrier
*
Please select one or more from the below options on what all is provided by Panamax to your company.
Product/Solution
Managed Services
Managed operations
Hosted Service
For Products and solutions provided by Panamax, please specify one or more:
BillCall (Wholesale Interconnect Billing & Mediation)
iMAX (Class 4 Switch)
MobiFin (Mobile Financial Solutions)
Bridge2Call (Class 5 retail and enterprise Switch)
Service delivery platform (Content management & service delivery)
How satisfied are you with the following (commerical/sales process):
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
*
Knowledge of Sales person about the product
-
*
Pricing of the product vs competition
-
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Website
Customer Service
Overall
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