Surveys 2016 April P Partner engagement - Motivations and reservations

Partner engagement - Motivations and reservations

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Questions marked with a * are required Exit Survey

Name     How satisfied are you with the following: Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied Website Customer Service Overall       What types of credit cards do you have (Select all that apply)?   Visa   Mastercard   American Express   Discover   Diners Club       How do you see the PC/server market growing? Very Bad Bad Matured Good Very Good       * Which are the brands of PCs/Server that you deal with?   Dell   Lenovo   HP   Acer   Apple   Other ______________       Please rank (1-5) the following in order of interest by customers: Dell -- Select --123456 Lenovo -- Select --123456 HP -- Select --123456 Acer -- Select --123456 Apple -- Select --123456 Others_________ -- Select --123456       Please rank (1-5) the following in order of profits generated by you: Dell -- Select --123456 Lenovo -- Select --123456 HP -- Select --123456 Acer -- Select --123456 Apple -- Select --123456 Others_________ -- Select --123456       * Reason for the brand garnering you highest profit.   Strong demand for the brand in market   Higher margins provided by the dealer   Other       Are all these Brands having a rebate/any other program to give you incentives? Yes No * Dell * Lenovo * HP * Acer * Apple * Others_______     How satisfied are you with the current rebate programs ran by existing distributors: Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied Dell Lenovo HP Acer Apple       * Which brand provides you with maximum rebate/offers Dell -- Select --1234 Lenovo -- Select --1234 HP -- Select --1234 Acer -- Select --1234 Apple -- Select --1234       * How many percentage points more than the immediate following brand?       * Please rank (1-5) the following in order of best rebate/offer program ran by the Brand(includes hassle-free procedures, faster rebate, online 24*7 available portals, etc.): Dell -- Select --12345 Lenovo -- Select --12345 HP -- Select --12345 Acer -- Select --12345 Apple -- Select --12345       If another brand starts providing you higher rebate/incentives will you start pushing their products further?   Yes   No       If NO, in previous Q. , Why?       * Please rank (1-4) the following factors in order of the importance for you while recommending/suggesting a brand Consumer Requirements -- Select --1234 Brand Availability -- Select --1234 Brand that gives you the highest margins -- Select --1234 Other reasons( loyalty towards a brand) -- Select --1234       * Do you resort to over/under stocking based on the targets set for you to get rebate?   Yes   Sometimes   No       * Any improvement that you seek in the existing programs?