PCCW Shop location studies

Date: __________
Staff Name:_____
Staff no: ______
Shop: __________

Team, You are invited to participate in our survey Studies of PCCW Shop. In this survey, all staff in the retail shops will be asked to complete a survey that asks questions about customers demographic. It will take approximately 5 minutes to complete the questionnaire.

1. Max. select 2 chocies

What is your's shop primary business activity at this location?

Consumer LTS connection (app. share ___% of the total sales)

Business LTS connection (app. share ___% of the total sales)

Mobile connection (app. share ___% of the total sales)

Netvigator (app. share ___% of the total sales)

VI (app. share ___% of the total sales)

CPE (app. share ___% of the total sales)

Other

2.

Your customers usually staging in which family life cycle?

Young, single people

Couples with no children

Couples with dependent children

Couples with no dependent children

Other

3.

Your business mainly contributed by which group of customers?

People working near from your shop

People shopping near from your shop

People living near from your shop

Other

4. What is your customers approximate age?

5. The following questions evaluate your customers' views of your shop.
Please indicate customers' opinions about each of the following statements.