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Thank you for taking the time to complete this peer and partner feedback survey. We are seeking feedback as part of the contract renewal/performance management process for [insert name].
As the University's [insert position title; e.g., Vice President for Management and Budget], [insert name] is responsible for [major responsibilities - see office's website.]
The [vision/mission] of the [office name] is "[vision/mission statement from website]." Our office identified [number] competencies that our employees must demonstrate to accomplish this [vision/mission): [competency names]. We incorporated these competencies into our performance evaluation process. [Insert name] was also evaluated on the following competencies: [competencies]. It is important to get your feedback on how [insert name] is demonstrating these competencies, and I appreciate your willingness to share your experiences with me.
Each question will ask you to describe how [insert name] demonstrates the identified competencies. In your responses, please give a specific example of how you have seen [him/her] demonstrate the performance characteristic and how you would assess the outcomes resulting from the behavior.
The survey should take about [estimate #] minutes to complete, and it would be helpful to reflect on your real experiences with [insert name] over the last few years. All of your responses are confidential, will remain completely anonymous, and will be combined with those of other raters to create an aggregate view of [his/her] performance. I will share this summary with [insert name] as part of my performance review.
Your response is appreciated by [insert date].
Thank you, again, for agreeing to participate in this survey.
[Manager's name] |
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Providing Outstanding Feedback:You can provide powerful peer feedback by following these guidelines: Prior to completing this survey, please set aside time to think about your interactions with [insert name] in the workplace. Provide specific examples whenever possible. Remember, the intent is to provide [insert name] with the opportunity to understand [his/her] strengths or to identify areas for improvement. Your comments will be edited to provide anonymity. Provide honest, candid and serious feedback and consider this an opportunity to support, rather than criticize or complain. Consider how you would want to be treated in a similar exercise. On the next few pages are questions on each of the identified competencies and the corresponding behaviors. Further details of these competencies are available on the HR home page at: HR Competencies |
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* Are you (insert name)'s (Select all that apply)? |
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Accountable for Results: Takes responsibility for accomplishing goals and achieving quality results. Follows through on commitments; is always there in the clutch.
Please rate (name here)for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Balanced Decision Making: Makes effective decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; uses a mixture of analysis, wisdom, experience, and judgment.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Develops Self and Others: Continually strives to develop work skills. Identifies and pursues learning and career development goals. Effectively applies new learning and development in daily work and career progression.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Strategic Focus: Understands the University’s long-term objectives and focuses current activities on what is critical to achieving aligned goals for self, department/school, and the University, and eliminating non-value-added activities.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Teamwork: Develops and uses collaborative relationships to build informal or formal teams and
accomplish team goals.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Uncommon Integrity: Trusted, authentic, self-aware, above reproach. Operates by and adheres to the University’s core values and holds others accountable for them. Interacts with others in a way that gives confidence in self and the organization. Acts in the University’s best interests and puts that interest above personal gain or unit or office. Works within the limits of authority to achieve goals.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Works with Passion: Is actively engaged in the work of the University and operates in positive ways to support University goals. Demonstrates deep regard for University history, mission, core values, and commitments when working and interacting with others.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Ability to Conceptualize: Mentally assembles diverse pieces of information and grasps their significance as a coherent, meaningful whole.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Adaptability: Effectively adjusts to changes in work processes and environment and alters behavior to align with evolving situations. Openly receives new ideas and accepts other perspectives.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Builds Partnerships: Invests in the development of strategic internal and external partnerships; collaborates to reach productive agreements and foster goodwill.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Communicates Effectively: Clearly conveys information and ideas to individuals and groups through a variety of communications modes, including formal presentations. Practices attentive and active listening; synthesizes information from multiple resources and incorporates it into current discussion content.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Creativity and Innovation: Uses imagination to create something new or different, such as work products, inventions, works of art, or performances. Identifies new and different approaches or solutions to situations, problems, and opportunities.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Critical Thinking: Practices objective rather than subjective modes of reasoning and action. Maintains perspective when assessing qualitative and quantitative information. Appropriately challenges and questions common beliefs.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Delegates - Shares Responsibility: Appropriately allocates decision-making authority and/or task responsibility to others; maximizes the use of individual resources to increase organizational effectiveness.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Facilitates Change: Recognizes and fosters the implementation and acceptance of constructive change within the workplace.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Gains Commitment: Effectively explores alternatives and positions to facilitate agreements with the support and acceptance of all parties. Uses appropriate interpersonal styles and strategies to gain acceptance of ideas or plans.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Impact: Consistently displays professionalism and confidence; creates a positive first impression as an individual and as a representative of the University.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Individual Efficiency: Effectively manages time and resources to ensure that individual work is completed efficiently.
Please rate (name here) for each of the behaviors listed below.
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| * Comments/Suggestions: Please provide specific examples to support your responses above, including areas for improvement. | | |
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Interpersonal Versatility: Succeeds in understanding others. Is open and skilled in using one's interpersonal style to meaningfully interact with others, including empathy, humility and patience. Demonstrates tolerance and civility when engaging with employees, colleagues and customers.
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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Leadership Presence: Lives the University’s core values and leads by consistent example; daily actions are consistent with espoused values and meets expectations. Helps others understand the organization's vision and values and keeps them at the forefront of organizational decision making and action.
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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Manages Conflict: Takes positive action, using appropriate interpersonal styles and methods, to reduce tension or conflict between two or more people. Effectively handles antagonistic situations using objectivity and avoiding personal attacks.
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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Manages Information: Collects and makes effective use of information needed to manage an organization or ongoing activities within it.
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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Mentors and Coaches: Recognizes and acknowledges strengths in others. Provides timely guidance and feedback to help others develop knowledge and skill areas to accomplish tasks or solve problems
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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Organizational Agility: Understatands how the University operates and the reasoning behind key practices; savvy; accomplishes tasks through formal and informal channels and networks.
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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People Focus: Makes people and their needs a primary focus of action; takes full responsibility for fostering productive people relationships; focused on creating goodwill.
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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Persistence: Stays with a position or plan of action until the desired objective is obtained or is no longer reasonably attainable.
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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Plans and Organizes: Establishes courses of action for self and others to ensure that work is completed efficiently. Develops ways to get work done; effectively organizes people and activities; sees opportunities for cooperation and integration where others might not.
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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Quality Focus: Continually seeks to improve work processes, products and services. Sweats the details. Ensures that work is free from errors and is accomplished safely; takes action to correct.
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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Technical and Professional Knowledge: Is professionally and technically able to perform one’s job. Achieves an accomplished level of technical and professional skill or knowledge in position-related areas; consistently staying abreast of current developments and trends in areas of expertise.
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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Commitment to Diversity and Equity: Demonstrates a commitment to equity and diversity in one’s work. Collaborates with and involves others with divergent viewpoints, as well as diverse people and groups, contributing to developing an environment that is equitable, inclusive, respectful and cooperative.
Please rate (name here) for each of the behaviors listed below.
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| * Please provide specific examples to support your responses above, including areas for improvement. | | |
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| * Customer Service - We all have many customers, both internal and external. Since we are human and misunderstandings can occur, we all face unhappy customers from time to time. Describe a time when you observed [insert name] using good customer service skills to address the needs of an unhappy customer. What was the end result? | | |
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| * Assertiveness and 'Take Charge' attitude - Imagine a situation when [insert name] needs to assert an opinion that [he/she] knows will be unpopular and will generate a measure of resistance or needs to make an immediate decision that requires the approval of someone who isn’t readily available. How might [insert name] handle these types of situations? Is [he/she] able to maintain a degree of sensitivity to others’ perspectives and opinions while asserting [his/her] own? In the face of initial objections, does [insert name] continue to pursue agreement on ideas in which [he/she] believes, or does [he/she] persist too long, failing to cut [his/her] losses and move on when there is no clear support for [his/her] ideas? | | |
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| * Courage, Honesty, and Respect - Having difficult conversations or confronting sensitive issues takes both courage and honesty. Many have a tendency either to “sugarcoat” bad news or be direct to the point of being insensitive or even disrespectful. Is [insert name] able to strike a good balance between these two? Does [he/she] know how to communicate thoughtfully, with honesty and directness, so that dignities remain intact? Please describe. | | |
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| * Finding Common Ground with Employees - Managers need to know what motivates their direct reports. They don’t have to be best friends with them nor socialize outside of work, but they should make an effort to find common ground with each team member so that there’s an avenue to connect, trust, and continue building productive relationships. Does [insert name] connect with [his/her] employees on both a personal and professional level? Please describe. | | |
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| * Stress Tolerance - Have you ever observed [insert name] in a stressful situation, perhaps when [he/she] may have committed to doing too much in too little time, the stakes were high, or when there was intense pressure to meet a deadline? How did [he/she] react? How did [he/she] respond to and treat others around [him/her]? | | |
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| * Taking Measured Risks - While making decisions or initiating change, taking the safe route may often be easier, but it can also limit growth and success. Can you describe a time when [insert name] evaluated a situation and went outside of [his/her] comfort zone because [he/she] believed strongly that the potential outcome was worth taking a risk? | | |
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| * Self-Awareness - Knowing who you are, including your strengths and limitations, is important for many reasons. Can you describe an example where [insert name] demonstrated self-awareness, and took steps that reflected [his/her] strengths or recognized [his/her] limitations and took steps to overcome them? Please describe. | | |
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| * Technical Professional Knowledge/Expertise [do not use if using Technical/Professional Knowledge competency] - Can you describe a project that [insert name] completed successfully that demonstrated that [he/she] has technical expertise in a certain area? Please list both the example and the technical knowledge demonstrated. | | |
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| * Working Collaboratively with Others - Building partnerships and maintaining relationships with departmental and community stakeholders is critical to the success of [department]. It is important for team members in this department to develop and strengthen relationships, exchange information to build relationships and solve problems, and work collaboratively with others. Please describe a situation when [insert name] successfully built and/or maintained partnerships with other departments or stakeholders. | | |
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| * What are [insert name]'s most significant strengths? Please explain. | | |
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| * What are [insert name]’s most significant areas for development? Please explain. | | |
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As you conclude the survey, overall, (name here) demonstrates UVA's leadership characteristics and the competencies of: (list competencies).
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