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  1. Surveys
  2. 2009
  3. February
  4. P
  5. PM SURVEY
0%
 
 
Dear Project Participant:



As the manager of P&C PO Delivery Management OfficeI want to thank you for working on the XYZ project. We want to continue to evolve the expertise of our Project Manager's and your feedback would be invaluable to assist with that. Please help us serve you better by taking a couple of minutes to tell us about the project management experience that you have received so far. We appreciate your partnership and want to make sure we meet your expectations.

Sincerely,

Wanda Moore
Senior Manager
 
 
 
In thinking about this most recent project and the Project Manager you worked with, how would you describe the overall project team experience
 
Very Poor
 
Somewhat Unsatisfactory
 
About Average
 
Very Satisfactory
 
Superior
 
 
 
If you indicated that the team experience was unsatisfactory, would you please describe what happened?
   
 
 
 
The process for getting your concerns and issues resolved was:
 
Very Poor
 
Somewhat Unsatisfactory
 
About Average
 
Very Satisfactory
 
Superior
 
 
 
Would you please take a few minutes to describe what happened?
   
 
 
 
Now please think about the Project Manager and their ability to 'manage' the deliverables and the team. In your opinion the Project Manager managed the team and deliverables....
 
Very Poor
 
Somewhat Unsatisfactory
 
About Average
 
Very Satisfactory
 
Superior
 
 
 
Would you please take a few minutes to describe why you were not satisfied and how the PM could improve?
   
 
 
Customer Service Representative


The following questions pertain to the Project Manager you worked with most recently. Please indicate whether you agree or disagree with the following statements
Strongly Agree Agree Neutral Disagree Strongly Disagree
The PM was always courteous
The PM maintained a document repository that was easy to access
The PM was very knowledgeable about project management discipline and requirements
 
 
Are there any other comments about the Project Manager you would like to add?
   
 
 
The Process


The following questions pertain to the PM process by which your most recent project experience was managed against. Please indicate whether you agree or disagree with the following statements.
Strongly Agree Agree Neutral Disagree Strongly Disagree
I was asked for my input to the CPN
The CPN identified dependencies and was updated regularly
There was an issues log that was easy to follow and updated at every project meeting.
Project meetings were held and minutes were distributed in a timely manner
The DMO project process was explained to me
Roles and Responsibilities were clearly outlined and I understood my role.
The project closure was shared with me and I understood how items were being operationalized
I was kept informed during the project
I felt my opinions were valued
I knew the escalation procedures
 
 

Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
Considering the total project experience offered by DMO including team experience, documentation, and final outcome of the project, how satisfied are you with the Project Manager?
 
 
 
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into account as we continue to develop ourselves in the Porject Management Profession.



If you have any comments or concerns about this survey please Contact: -

NBSO, Delivery Management Office
Wanda Moore
Senior Manager
[email protected]
 
Please contact [email protected] if you have any questions regarding this survey.
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