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  1. Surveys
  2. 2009
  3. February
  4. P
  5. PRC Medical - ASP
0%
 
How important are the following items as they relate to your medical billing and revenue management?
1 2 3 4 5 6 7 8 9 10
The software is intuitive and easy to use
The software is flexible and allows me to customize it to match my practice management needs
The company customizes the software to meet my needs so I don’t have to (at an additional charge)
The software interfaces seamlessly with my electronic medical record (EMR)
1 phone call if I need help with anything
Prompt, courteous, professional, knowledgeable help desk staff
 
 
How well would you say that PRC performs in each of these areas?
1 2 3 4 5 6 7 8 9 10
The software is intuitive and easy to use
The software is flexible and allows me to customize it to match my practice management needs
The company customizes the software to meet my needs so I don’t have to (at an additional charge)
The software interfaces seamlessly with my electronic medical record (EMR)
1 phone call if I need help with anything
Prompt, courteous, professional, knowledgeable help desk staff
 
 
 
Have you had any experience with any other billing services provider?
 
Yes
 
No

 
 
 
Which of the following companies do you have experience with?
 
Athenahealth
 
Nextgen
 
Eclinicalworks
 
Greenway
 
Allscripts
 
GE Centricity
 
Noteworthy Medical Systems
 
Other
 

 
 
Please tell me - to the best of your knowledge, how well ${piping_text} performed in each of these areas.
1 2 3 4 5 6 7 8 9 10
The software is intuitive and easy to use
The software is flexible and allows me to customize it to match my practice management needs
The company customizes the software to meet my needs so I don’t have to (at an additional charge)
The software interfaces seamlessly with my electronic medical record (EMR)
1 phone call if I need help with anything
Prompt, courteous, professional, knowledgeable help desk staff
 
 
 
On a scale of 1 to 10, how likely are you to choose / continue working with PRC?
 
 
If you gave a rating of 7 or below, what would you need to see to make it a 10?
   
 
 
On a scale of 1 to 10, how likely are you to refer PRC to a friend or colleague?
 
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