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Surveys
2009
February
P
PRC Medical - Office Service Bureau
PRC Medical - Office Service Bureau
0%
How important are the following items as they relate to your medical billing and revenue management?
1
2
3
4
5
6
7
8
9
10
They give doctors and staff members personalized/customized information to their business/practice
Code better (capture more services to be reimbursed for)
They show me what I should be getting in reimbursements and then get it for me
They are able to work with the intricacies and idiosyncrasies of my practice.
They are able to tell me how I’m doing compared to a benchmark of other similar practices
Denial followup to minimize denial writeoffs and feedback info to the group to prevent denials in the future.
How well would you say that PRC performs in each of these areas?
1
2
3
4
5
6
7
8
9
10
They give doctors and staff members personalized/customized information to their business/practice
Code better (capture more services to be reimbursed for)
They show me what I should be getting in reimbursements and then get it for me
They are able to work with the intricacies and idiosyncrasies of my practice.
They are able to tell me how I’m doing compared to a benchmark of other similar practices
Denial followup to minimize denial writeoffs and feedback info to the group to prevent denials in the future.
Have you had any experience with any other billing services provider?
Yes
No
Which of the following companies do you have experience with?
Athenahealth
Nextgen
MatrixMSO
Kellison & Co.
Hospital MSO’s
Other
Please tell me - to the best of your knowledge, how well ${piping_text} performed in each of these areas.
1
2
3
4
5
6
7
8
9
10
They give doctors and staff members personalized/customized information to their business/practice
Code better (capture more services to be reimbursed for)
They show me what I should be getting in reimbursements and then get it for me
They are able to work with the intricacies and idiosyncrasies of my practice.
They are able to tell me how I’m doing compared to a benchmark of other similar practices
Denial followup to minimize denial writeoffs and feedback info to the group to prevent denials in the future.
On a scale of 1 to 10, how likely are you to choose / continue working with PRC?
-- Select --
1
2
3
4
5
6
7
8
9
10
If you gave a rating of 7 or below, what would you need to see to make it a 10?
On a scale of 1 to 10, how likely are you to refer PRC to a friend or colleague?
-- Select --
1
2
3
4
5
6
7
8
9
10
Please contact
[email protected]
if you have any questions regarding this survey.
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