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2009
February
P
PRC Medical - Radiology Service Bureau
PRC Medical - Radiology Service Bureau
0%
How important are the following items as they relate to your medical billing and revenue management?
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5
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7
8
9
10
Documentation, training and coaching. They let me know when I perform a procedure how it needs to be documented for complete coding – personalized feedback
They have well trained coding staff to capture, know and understand all the codes, doctors provide.
They stay ahead of me on billing issues – they provide a dashboard that gives me real-time information on my business – not just data – it’s information I understand and can act on.
Denial followup to minimize denial writeoffs and feedback info to the group to prevent denials in the future.
They show me what I should be getting in reimbursements and then get it for me
How well would you say that PRC performs in each of these areas?
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2
3
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5
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7
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9
10
Documentation, training and coaching. They let me know when I perform a procedure how it needs to be documented for complete coding – personalized feedback
They have well trained coding staff to capture, know and understand all the codes, doctors provide.
They stay ahead of me on billing issues – they provide a dashboard that gives me real-time information on my business – not just data – it’s information I understand and can act on.
Denial followup to minimize denial writeoffs and feedback info to the group to prevent denials in the future.
They show me what I should be getting in reimbursements and then get it for me
Have you had any experience with any other billing services provider?
Yes
No
Which of the following companies do you have experience with?
McKesson (Per-Se)
CBIZ (MMP/Trimed)
Zotec
MSN
Dominion
Advocate
Hospital MSO’s
Other
Please tell me - to the best of your knowledge, how well ${piping_text} performed in each of these areas.
1
2
3
4
5
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7
8
9
10
Documentation, training and coaching. They let me know when I perform a procedure how it needs to be documented for complete coding – personalized feedback
They have well trained coding staff to capture, know and understand all the codes, doctors provide.
They stay ahead of me on billing issues – they provide a dashboard that gives me real-time information on my business – not just data – it’s information I understand and can act on.
Denial followup to minimize denial writeoffs and feedback info to the group to prevent denials in the future.
They show me what I should be getting in reimbursements and then get it for me
On a scale of 1 to 10, how likely are you to choose / continue working with PRC?
-- Select --
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10
If you gave a rating of 7 or below, what would you need to see to make it a 10?
On a scale of 1 to 10, how likely are you to refer PRC to a friend or colleague?
-- Select --
1
2
3
4
5
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7
8
9
10
Please contact
[email protected]
if you have any questions regarding this survey.
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