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Name
   
 
 
Company/Organization
   
 
 
Which of these best describes your practice?
 
Hospital MSO (Medical Service Organization)
 
Radiology Service Bureau
 
Office Service Bureau
 
ASP (Software Only)
 
Industry Expert
 
Other
 
 
 
 
How Your Perceive PRC
 
 
When you think of PRC, what words come to mind?
   
 
 
From your perspective, what is PRC best at?
   
 
 
Please complete this sentence: The thing I LOVE best about PRC is ________
   
 
 
Complete this sentence: PRC is the only company that ____________
   
 
 
Your Relationship with PRC
 
 
Tell me about your relationship with PRC
   
 
 
 
Agree Disagree Maybe
I feel confident that I'm getting all the money that's due
My billing people find all the hidden opportunities or errors in coding
 
 
 
Why do you use a billing service?
 
We wanted to focus on patients
 
We didn't have the experience internally
 
We didn't want to add more staff
 
We wanted to be sure we were getting paid for the work we did
 
We wanted to get the low hanging fruit
 
We wanted someone else to deal with insurance companies
 
We didn't have time to do it all
 
We were having too many rejected claims
 
We wanted more secturity and protection against fraud
 
We wanted to get our money faster
 
Other
 

 
 
Notes on why you use a billing service / Probe : The perfect billing service would:
   
 
 
 
How do you feel about computers and technology as part of your business?
 
I hate them
 
It's a necessary evil
 
I'm neutral about it
 
I don't mind using technology
 
I depend on technology to run my business
 
I embrace new technologies to help me improve my business
 
 
 
What's Important to You?
 
 
What's important to you when you are thinking about choosing a billing (revenue cycle management) services company.
   
 
 
Which of these best describes your practice?
 
Hospital MSO (Medical Service Organization)
 
Radiology Service Bureau
 
Office Service Bureau
 
ASP (Software Only)
 
Industry Expert
 
Other
 
 
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